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The Registered Nurse (RN) and/or NP a minimum of seven (7} days a <br />week, including holidays, will conduct sick call. <br />The sick call process begins when the inmate completes the <br />Medical/Dental Request Form. Completed request forms will be delivered <br />to the medical department on a daily basis. Each request will be date <br />stamped, reviewed, and handled in one of the following three ways: (1) as <br />part of daily triaging completed by the LVN, (2) scheduled to see the RN <br />for further evaluation, or (3) scheduled to the appropriate provider for <br />evaluation and treatment. All inmates requesting medical services will be <br />seen within 24 to 48 hours and all urgent and emergent sick calls will be <br />seen immediately. The medical staff will strive to provide a response for <br />inmate medical requests within 24 hours. <br />Inmates who cannot attend sick call due to custody status will have sick <br />call services provided in their cell or module. <br />All sick call encounters will be documented in the medical record. <br />Please see the following page for a flow chart describing the sick call <br />process. <br />F. PHARMACY SERVICES <br />Pharmacy services will be provided in accordance with CAC Title 15 <br />guidelines, and all applicable federal and state codes and regulations. <br />CMCMC shall be responsible to provide routine over-the-counter <br />medications and routine prescription care for all inmates. Long-term <br />medication for chronic care, including HIV and psychotropic medications, <br />shall be the responsibility of the inmate's contracting agency. <br /> <br />City of Santa Ana Jail _ ~,~ ~ Correctional <br />Proposal for Inmate Medical Services -19 ~.VllVl Managed <br />RFP# 07-062 Care <br />b~Iedical <br />Corporation <br />