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S &S Response: It is assumed that the City will utilize Systenns & Software's standard training materials and <br />documentation. Custorinizations are cnnsider._�:l out 017SCope lur this prn;ect. <br />Computer /Web -Based Training (CBT/V BT) <br />10) Please briefly explain the computer based training products included in your proposal? <br />Lawson Response: <br />Lawson Web-based Training Library <br />Lawson Software Uni,,�ersity (LSII), through ,in annual subscription to our Web -based Training 1- 1hrary. which is <br />included in Lawson "s services quote, offers our clients several hundred web -based training courses is welt as <br />instructor -led web casts. This opportunity t<>r learning on an as needed "just in tinge" basis, will provide the City <br />with ,prerequisite courseNNork, access to timer information and enable the City staffto refi,esh their knowledge of <br />Lawson on an ongoing basis. <br />A turlher description of our Web -based Training Library follows: <br />W'eh -based Training, (WBT) Modules <br />A'cb -based Training modules enable Lawson users to enhance their skills conveniently and cost- effectively at <br />their own pace and at any tinge of day they Nvish. For example, a user can complete a portion of a course <br />module and then go back and complete the remainder of the module late, at a more convenient time. All <br />additional benefit of the Web -based 'Training concept is that all users experience the same consistent and <br />thorough material without travel and lost productivity. Wcb -based training provides detailed content and <br />COCU1,CS users on the most important aspects of Lawson applications and tools leading to an efficient and <br />thorough lanowledge transfer. <br />The W'BT Library provides two types of Web -based training: <br />1. Self -study courses are interactive, multimedia training that includes audio, animated graphics. <br />demonstrations and practice exercises about a comprehensive topic. The length of these courses range <br />from one to ten hours. depending on the subject matter. <br />2. Recorded presentations are brief sessions that provide targeted information about one or two topics. <br />These sessions include graphics, audio, and demonstrations about a focused topic. The length of these <br />presentations range from ten minutes to one hour, depending on the subject matter. <br />Interactive Web casts <br />Web casts are interactive traimmy sessions led by LSU Trainers and Lawson Consultants, and are specifically <br />designed to provide Lawson users with timely topical information. These online sessions are especially <br />valuable when a user requires refresher education on a specific topic: information regarding a specific <br />procedure, function or feature; or as an introduction for new employees to Lawson applications and tools. <br />Lawson publishes a schedule for interactive web casts on a quarterly basis. During a web cast session, <br />participants can interact with both the instructor and other attendees. A majority of these web casts are then <br />made available on a pre - recorded basis. <br />Lawson Interactive Web casts: <br />• Address issues and solve problems <br />• Demonstrate hovx to pertbrnn various tasks <br />• Review protocols and procedures <br />• Introduce new applications <br />• Share alternative practices and important information <br />S &S Response: All training will be delivered in instructor lead format using Systems & Software's standard <br />training materials. CBT is considered out of scope for this proposal. <br />11) What role will CBT take in the training strategy? <br />La.i -son Response: The City staff. depending upon their rile and class schedule, may be required to take several <br />CBT prerequisite classes prior to attending a specific instructor -led class. The prerequisite CBT will introduce staff <br />Lawson Software — Confidential 39 <br />