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LAWSN <br />(6) The City's Project team has technical knowledge of the existing legacy systems. Any support needed from <br />other company personnel will be available to the Project team in a manner that will not detrimentally impact <br />the Project timeline. <br />Customizations <br />"Customizations" refer to the personalization of delivered Lawson objects or the creation of new objects using <br />the Lawson Application Development Tools. Customizations may include, but are not limited to the following. <br />• Presentation — Changing Delivered Screen Layouts or Adding New Screens <br />• Business Logic - Personalize Delivered Business Logic or Creating New Business Logic <br />• Portal — Building Web Based Composite Applications <br />• Forms — Personalizing Standard Lawson Forms (Invoices, Checks) or Creating New Forms <br />Customization Scope <br />No customizations have been identified as in scope. Lawson has provided up to 1780 programming hours for <br />Customizations, Reports, Workflows and Alerts (as defined in Reports, Workflows and Alerts in Section 11.4 of <br />this SOW) and Interfaces (as defined in Interfaces in Section 11.4 of this SOW). <br />Any custom programs identified during the Project will be scoped at that time and will be subject to the Project <br />Change Control Procedure as detailed in Section 10 of this SOW. <br />Customization Activities <br />There are no customizations included in the scope of this Project. <br />Interfaces <br />"Interfaces" refer to those objects that allow data to periodically move either into or out of the Lawson <br />applications. Interfaces are defined by the business processes they facilitate, the points during those processes <br />where data is exchanged, the frequency that data is exchanged and the method by which data is exchanged. <br />Interface Scope <br />Only the Interfaces identified below and in Appendix C are within the scope of the Project. The required <br />Interfaces to other applications will be identified during the planning phase and developed jointly by Lawson and <br />City. Lawson has provided up to 1780 programming hours for Interfaces (as defined in the table below) Reports, <br />Workflows and Alerts (as defined in Reports, Workflows and Alerts in Section 11.4 of this SOW) and <br />Customizations (as defined in Customizations in Section 11.4 of this SOW). Lawson assumes the effort to <br />develop Interfaces will be split 50/50 by the City and Lawson based upon the City's desired staffing model. <br />In Scope: <br />Interface ID <br />Interface Description <br />Functional Area <br />Complexity <br />Assumption <br />CLASS <br />Recreation software <br />In -bound Cash receipts. Interface to <br />Lawson AR. <br />Valley Oak <br />Workers Compensation software <br />Highline <br />Oracle based payroll system <br />Interface until payroll conversion <br />Medium <br />SOW- SantaAna- 12Feb08 vFinal v2.doc Confidential 31 <br />