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LAWS4AN <br />requirements <br />Develop workflows <br />See Reports, <br />Total effort to be split equally <br />Workflows will be developed by the City <br />Workflows <br />between the City and Lawson. <br />and Lawson based upon agreed upon <br />and Alerts <br />business requirements and functional and <br />Scope <br />technical specifications. <br />Unit Test <br />See Reports, <br />Total effort to be split equally <br />Workflows are unit tested to validate <br />Workflows <br />between the City and Lawson <br />timing and accuracy <br />and Alerts <br />Scope <br />Create schedule for <br />Lawson <br />A schedule is defined to automate the <br />executing <br />execution of reports and workflows on a <br />imports /export <br />City - defined frequency <br />System Test <br />See Key <br />Total effort to be split equally <br />Workflows are system tested to validate <br />Assumption <br />between the City and Lawson <br />timing and accuracy <br />11.5 System Technology Scope <br />System Technology Key Assumptions: <br />(1) The City is responsible for securing the hardware necessary for the installation of all Lawson products. <br />The City is responsible for the hardware specifications required to satisfy the City's processing needs that <br />should be acquired based on assistance and recommendations supplied by the City's hardware vendor <br />and sizing document. Lawson assumes this task will be completed within 60 days of contract signing. <br />(2) The City will ensure that the Operating System is preloaded, Lawson supported database is pre - loaded, <br />network connectivity is established and web server is operational prior to installation. Lawson assumes this <br />task will be completed within 60 days of contract signing. <br />(3) The City will have technical staff available during installation for assistance and knowledge transfer. <br />(4) Trained technical team members will be available to assist in supporting and maintaining all aspects of the <br />hardware (i.e., servers, printers, client pc's and related peripherals) and software maintenance during the <br />Project. (i.e. backups, security and sign on set up, etc). <br />(5) The City shall complete the pre - installation checklist prior to consultant visit. <br />(6) The City shall complete a Lawson provided Server Sizing questionnaire before purchasing hardware. <br />(7) The City will participate in a pre - install conference call. <br />(8) The City may elect to have incremental hardware installed as the Project progresses and as needed. The <br />City is responsible for the installation and maintenance of hardware (i.e., servers, printers, client pc's and <br />related peripherals). The City acknowledges that additional Lawson technical resources may be required <br />at an additional cost to City. <br />(9) The City's servers will contain enough disk space and memory to perform the implementation as indicated <br />by the Lawson Vendor supplied sizing recommendation for this City. <br />(10)Third party software will be installed to minimum requirements prior to having any Lawson technical <br />services rendered, unless otherwise contracted with Lawson. <br />(11)The City is responsible for the administration of the LAN and WAN. <br />(12) All implementation costs are based on an implementation of the Lawson Products listed in Section 11.1 <br />Proposed Application Landscape. Major version upgrades required to the release and version of the <br />Lawson products would be considered a change in scope and would need to be approved through the <br />Project Change Control Procedure as detailed in Section 10 of this SOW. Maintenance Service Packs <br />SOW- SantaAna- 12Feb08 vFinal_v2.doc Confidential 34 <br />