Laserfiche WebLink
LAWSwON <br />3. Implementation Methodology <br />The following implementation methodology will be used for the Services described in this Appendix C <br />The implementation methodology is comprised of four phases — Initiate, Design, Build and Activate. <br />Initiate Phase <br />Design Phase <br />Major activities in the Initiate Phase include setting project direction, scope, goals and <br />expectations with both teams. This phase begins with a project kickoff. During this phase, the <br />project managers work to finalize the project plan, establish team norms, rollout the <br />communication plan, issue and risk management process and change control procedures. <br />During the Design Phase, Subcontractor will deliver Project Team Training, which is the first <br />introduction to enQuestaTm. The objective is to introduce Project Team Members to the basic <br />use and navigation of enQuestaTl,', while building a conceptual understanding of how <br />enQuestaTM operates. With this enQuestaTm knowledge, the City can actively participate in <br />discussions and make key decisions surrounding future business process, conversion data <br />mapping, and reporting. Outcomes of the Design Phase are acceptance of the en Questa TM <br />Standard workflows, data mapping documentation, and business requirement specifications for <br />any out of scope modifications or interfaces. Completion of these very critical steps allows for <br />effective and efficient configuration of the enQuestaTm application based on the Standard <br />workflows, test planning, data conversion, and agreed upon product engineering in the next <br />phase. <br />SOW- SantaAna- 1217ebN vFinal_v2.doc Confidential 59 <br />