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LAWS►N <br />During the go -live period, any additional hardware, previously installed will need to be implemented at this time, <br />including such items, but not limited to: Cash Printers /Drawers, Scanners, etc. After go -live, the City's IT <br />department will have primary responsibility for the ongoing hardware maintenance and support to ensure the <br />application is working within operating system performance specifications. <br />Environments <br />Production Environment" <br />The production environment is the primary environment from which your Utility will run the enQuesta solution. <br />Training/Testing Environment * <br />The training environment is a complete functioning enQuesta instance that allows Subcontractor to train the City <br />on their dataset, without introducing defects into the live production system. This environment will also be used <br />to facilitate the future testing of enhancements and bug fixes by the City prior to their release to the production <br />environment, as well as for ongoing training of City staff. <br />*All RDBMS configuration and administration included within the scope of this Appendix C will be the sole <br />responsibility of Subcontractor. The City will only be responsible for the starting and stopping of the enQuesta <br />application, and facilitating the supplied enQuesta backup processes. In order to provide this level of support it <br />is required that Subcontractor be allowed full local OS and RDBMS administrative rights. <br />Documentation <br />Subcontractor will provide a hardware configuration document which describes the hardware and software <br />installed along with the connectivity required. <br />Hardware Recommendations <br />The following table illustrates the recommended configuration in order to run the proposed solution of <br />enQuesta, WebConnect, and Reporting Portal in a Dell environment. It is known and understood that the City <br />will be procuring HP servers. The City will be responsible for procuring an HP configuration which meets the <br />minimum recommendation defined for a Dell configuration. <br />The City has licensed Oracle enterprise licenses from Systems & Software, Inc. to meet the needs of the <br />recommended configuration, which includes two processors. Should the City procure a configuration beyond <br />two processors, additional Oracle licenses will be required. <br />Hardware Recommendations <br />Application <br />Brand <br />Dell <br />Model <br />PowerEdge 2950 <br />Operating System <br />Red Hat Linux 4 ES <br /># of Processors <br />4 <br />Type /Speed of Processors <br />Intel Xeon 3Ghz dual core <br />processors <br />SOW- SantaAna- 12Feb08 vFina1_v2.doc Confidential 61 <br />