INFOR (US) INC. (FORMERLY LAWSON SOFTWARE) 2 - 2008

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LAWS 4N Database Layer Description Version Numberfrype of Licenses j • _ enQuesta Datastore Oracle 10g Enterprise I enQuestaTM WebConnect Description Version Number/Type of Licenses • e. Base R6p. Software Client License City Responsibilities The City will procure hardware in accordance with HP specifications that meet the defined Dell configuration outlined in this SOW. Hardware will be delivered to Subcontractor for setup. Hardware should be onsite at Subcontractor within 45 days of project start. The City will be responsible for the server footprint (hardware enclosures, power, etc.) and provide the necessary space within their data center to accommodate the hardware configuration. The City will provide a stable hardware and network environment and a minimum of one (1) System Administrator to support and maintain the network related hardware and software. The City will meet the minimum system and /or hardware requirements. The City is responsible for installing the enQuesta thin client software on each user's PC. The City will follow Subcontractor defined back -up procedures. Back -ups will include the entire server including program files, database and system files as Subcontractor recommends and instructs. The back -up procedures are defined in the enQuesta System Administration Manual, which will be provided as part of the core documentation. The City will provide an uninterruptible power supply (UPS) capable of supporting the application server and hardware for a period of time long enough to support normal shut down, running on battery backup power. The UPS must be in place at the time of receipt of hardware by the City. The City will provide connectivity to the enQuesta server (or servers if the City has or will have both a Production and Train/Test server) allowing Subcontractor to provide secure, authorized remote support by utilizing one of the following methods: • Cisco 3002 VPN Hardware client residing on the City's network • Cisco ASA5505 Security Device residing on the City's network • Site to site connection compatible with Subcontractor's CISCO 3005 VPN Concentrator Our preferred network connection would be least 1.5Mbps with all servers put into a DMZ. Given the number and diversity of the City requiring support from Subcontractor, each with varying networking infrastructures, support of software -based VPN clients is not a viable option for this project. If the City does not currently have one of these hardware solutions in place, they will assist Subcontractor's Network & Security Personnel with the implementation and testing of one. SOW- SantaAna- 1217eb08 vFinal_v2.doc Confidential 63