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LAWSN <br />SOW- SantaAna- 12Feb08 vFinal_v2.doc Confidential 67 <br />configuration tables. <br />Meter Management <br />Subcontractor will provide a master <br />City will configure Meter Management <br />list of all Meter Management product <br />product configuration tables. <br />configuration tables. <br />Workflow (Service/Work Orders) <br />Subcontractor will load standard <br />City will create additional service <br />service orders for each <br />orders and service order field <br />application /service. Subcontractor will <br />documents as required. City will <br />provide five (5) service order field <br />configure remaining workflow product <br />document templates. <br />configuration tables. <br />Subcontractor will provide a master <br />list of all Workflow product <br />configuration tables. <br />Financial Management <br />Subcontractor will create aging tables, <br />City will configure remaining <br />Balance Breakdown Codes, ACD <br />Accounting /GL Management product <br />type /classes and GL account number <br />configuration tables. <br />set up for the City. <br />Subcontractor will provide a master <br />list of all Accounting /GL Management <br />product configuration tables. <br />Security <br />Subcontractor will provide six (6) <br />City will create additional operators as <br />operator templates (Cashier, <br />required using operator templates. <br />Customer Service I, Customer <br />City will configure remaining Security <br />Service 11, Field Operations, Billing, <br />product configuration tables. <br />and Supervisor). <br />Subcontractor will provide a master <br />list of all Security product <br />configuration tables. <br />Printer Configuration <br />Subcontractor will create up to four (4) <br />City will create additional OS and <br />sample print queues, including one <br />enQuestaTM application print queues <br />cash receipt print queue, one service <br />as necessary. <br />order print queue, one report print <br />queue and one bill /notice print queue. <br />Subcontractor will also create <br />corresponding print queues in the <br />enQuestaTM application, <br />Subcontractor will provide a master <br />list of all print queue product <br />SOW- SantaAna- 12Feb08 vFinal_v2.doc Confidential 67 <br />