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2 <br />3 <br />The absence of any of the requested information shall not be a basis for <br />dismissing the complaint. <br />A copy of the complaint must be sent to the respondent and both parties <br />notified of the opportunity for an informal resolution. At each step of the <br />complaint process, the complainant must be notified in writing of the next <br />procedural step. <br />Informal Conference <br />A to <br />Informal conferences will be utilized by ferences shal{ notSanAna lextend thevtime <br />complaints; however, such informal co <br />within which a decision must be issued after oe2e1Weof a ldate oftfiling tof <br />at informal resolution will commence with ( )eks of the <br />the complaint. <br />a. The EEO Officer will review the case and <br />ascertain facts cant take place at time of <br />or to the <br />conference so that appropriate resolution <br />this meeting whenever possible. <br />b. Although the complaintant oso should shouldnroged to precl de his/her right to <br />this <br />conference, his/her failure to d <br />request a hearing on the matter. <br />C. If mutually satisfactory resolution ea brief port fots and the r the nta f e stating na the <br />IA <br />concurs, the EEO Officer will write <br />issues and resolution. The matter shall then be considered closed. <br />d. If resolution does not result, the complainant shall be provided the <br />necessary information and assistance to request a hearing if he/she so <br />desires. <br />Request for Hearing <br />a. As in the case of the complaint, therequestuest for a hening boaring ordld be put <br />b <br />in writing and be filed in person or y <br />resolution of authorization to appeal should also be submitted when <br />appropriate. The request should be filed with: <br />Lydia H. Morgan <br />EEO Officer <br />Santa Ana Local Workforce Investment Area <br />1000 E. Santa Ana Blvd., Suite 200 <br />Santa Ana, CA 92701 <br />9 <br />