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The absence of any of the requested <br />dismissing the complaint. <br />information sha11 not be a basis for <br />A copy of the complaint must be sent to the respondent and both parties <br />notified of the opportunity for an informal resolution. At each step of the <br />complaint process, the complainant must be notified in writing of the next <br />procedural step. <br />2 <br />3 <br />Informal Conference <br />Informal conferences will be utilized by the Santa Ana LWIA to resolve <br />complaints; however, such informal conferences shall not extend the time <br />within which a decision must be issued {n ~oe2e1Weeks of the/ dat oftfil' g tof <br />at informal resolution will commence wi ~ ) <br />the complaint. <br />a. The EEO Officer will review they solution cant ke place atlthe time of <br />conference so that appropriate <br />this meeting whenever possible. <br />b. Although the complaintant shout so should nrogprec~ de h ~/her right to <br />conference, his/her failure to do <br />request a hearing on the matter. <br />c. If mutually satisfactory resolutio teea blrief eport foathe f e st `t ng the <br />concurs, the EEO Officer will w <br />issues and resolution. The matter shall then be considered closed. <br />d. If resolution does not result, the complainant shall be provided the <br />necessary information and assistance to request a hearing if he/she so <br />desires. <br />a. As in the case of the complaint, th breglaest fAogOVeening boaoduld be put <br />in writing and be filed in person o y <br />resolution of authorization tooupld be filed withso be submitted when <br />appropriate. The request sh <br />Request for Hearing <br />Lydia H. Morgan <br />EEO Officer <br />Santa Ana Local Workforce Investment Area <br />1000 E. Santa Ana Blvd., Suite 200 <br />Santa Ana, CA 92701 <br />9 <br />