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<br />Attachment "A", Page 2 <br /> <br />Ouantifiable Service Outcomes <br /> <br />~ Develop a uniform policy of customer service for the WORK Center under the <br />integration plan with input from partners located at and participating in the <br />Learning Lab. <br />)> Measure customer service levels of users at the WORK Center and meet with <br />participating partners to implement changes as appropriate. <br />)> Meet at least the minimum level of common performance goals as set by the State <br />with local input and negotiation. <br />)> Meet the performance goals outlined in the service integration plan. <br />)> <br /> <br />AUTHORITY AND SIGNATURES: The individuals signing this MOU and its <br />attachments which are incorporated therein have the authority to commit the party they <br />represent to the terms of this MOU, and do so commit by signing. <br /> <br />FOR THE Santa Ana WORK Center <br />(Legal Name of Partner Agency) <br /> <br /> <br />c:4 /!L., .z. · <br /> <br />Signature <br /> <br />/f2d. d / ~C[}J'" <br />Date <br /> <br />Judv Chen-Lee. WORK Center Coordinator <br />Name and Title <br /> <br />1000 E. Santa Ana Blvd. Suite 200-220. Santa Ana. CA 92701 <br />Address <br /> <br />MOU WORK Ctn.-WIB rev.8-0S <br /> <br />7 <br />