Item 13 - Agreement for Security Services for City Events

Home Browse Search

prepared for any situation, all trainings are con- tinually refined and focused to meet both client and guest expectations. All CSC staff members undergo an extensive orientation and receive ongoing training throughout the course of em- ployment. Guest services programs are also con- tinually updated in response to industry needs, and CSC has received high grades from secret shoppers, NBA Audits, and NFL "best practices" personnel at facilities across the country. Addi- tionally, CSC has improved its practices through the development of training materials for multi- ple Olympic Games. Occupational Health & Safety CSC maintains a full time operation to guide employees in identifying and correcting work- place issues before they cause an illness or inju- ry. Its goal is to be proactive in nature to ensure workplace safety, and reduce hazards. Routine training and Best Practices provides CSC with the tools needed to maintain a safe working en- vironment and an efficient response if an illness or injury occurs in the workplace. I A IL '. Qualifications As events become more high profile and com- plex, it is imperative to partner with a crowd management and event security firm who will not only meet your particular requirements, but who will also be a strategic partner to help man- age and reduce your risks. CSC received "Des- ignation" and "Certification" under the U.S. De- partment of Homeland Security's SAFETY Act (Support Anti -terrorism by Fostering Effective Technologies Act). More information on CSC's SAFETY Act and what it means to the City of Santa Ana can be found under the SAFETY Act section. Local Operation CSC's Orange County branch has a robust staff- ing base, consisting of 8 full-time employees and over 650 part-time employees who can assist with the City of Santa Ana agreement. " This item contains and consists of confidential and proprietary information belonging to Contemporary Services Corporation and is not to be reproduced, copied, or used without its express written permission. 1.