55C - TAXI REGULATIONS - Laserfiche WebLink

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- Identification of Taxicab dispatched (the Company must also, through a separate record, be able to identify the name of the Driver); and - Time of dispatch, printed with time machine and/or computer dispatch system. 9.10 Records Retention Company shall keep order and dispatch records readily available to OCTAP for at least ninety (90) days. 9.11 Lost and Found Company shall have a written lost and found policy. 9.12 Complaints Company shall have a policy in place to receive complaints. The complaint policy must contain a mechanism for receiving complaints, investigation, and final resolution of complaints, as well as corrective actions. All complaints must be responded to in an expedient, responsible, and professional manner. 9.13. Additional Operational Requirements. Nothing in this Section shall prohibit OCTAP or an Agency from requiring a Permittee or Driver to comply with such additional operational requirements for safe, efficient and courteous service for the traveling public. 10. PERMIT FEES AND TAXICAB FARES. 10.1. OCTAP Permit Fees. A fee schedule for OCTAP functions will be proposed by the OCTAP Administrator, reviewed and recommended by the OCTAP Steering Committee, and approved by the OCTA Board of Directors in the amount necessary to recover all costs incurred by OCTA in the administration of OCTAP. The fee schedule adopted by the OCTA Board of Directors is attached hereto as Attachment "1 10.2. Taxicab Passenger Fares. 10.2.1. Initial Taxicab passenger fares have been adopted by OCTAP and ratified by Resolution of each participating Agency. 10.2.2. Each Agency agrees to accept the passenger fare schedule approved by the OCTAP Steering Committee, which is attached hereto as Attachment "2." Each year the OCTAP Administrator will Page 29 esa i? ~ i 55C-39