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City of Snnt►e Ana ((Cl)l <br /> II. Provide training for all Communications (1) Inclusive of the 40-hour CA POST TBD/mini <br /> Training Officers (CTO) on an as needed Certification Course. mum 44 <br /> basis throughout the duration of the hours <br /> Agreement. (2) 4-hour in-person training specific to <br /> evaluations and documentation. <br /> C. Police Services Dispatcher Staffing Services <br /> I. Assess the staffing structures, levels, and In addition, scheduling options should be 160 hours <br /> scheduling practices, including the use of provided to minimize the impact of overtime <br /> overtime within the Communications within the context of the current MOU. <br /> Division for optimization. <br /> Il. Research and review applicable best Inclusive C.I. 160 hours <br /> practices, regulations, and state and <br /> industry standards related to staffing, <br /> overtime, call time standards, including the <br /> MOU`s between the City of Santa Ana and <br /> the Police Officers Association(POA). <br /> III. Analyze and determine optimal staffing and Inclusive of staffing study to evaluate the 160 hours <br /> workload levels for the Communications recommended number of Full-Time Equivalent <br /> Division personnel. positions. <br /> Kim Tur►►er, LLC theki►ntur►►er.com <br /> 28 <br />