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Docusign Envelope ID: OB2EE6F4-331 F-4A1 F-8376-C61 C41 C9340B <br />15 <br />What is your Canadian market share for the <br />Ward's Canadian market share has been less than 5%. <br />solutions that you are proposing? <br />16 <br />Disclose all current and completed bankruptcy <br />Ward has never petitioned for bankruptcy protection <br />proceedings for Proposer and any included <br />possible Responsible Party within the past <br />seven years. Proposer must provide notice in <br />writing to Sourcewell if it enters a bankruptcy <br />proceeding at any time during the pendency <br />of this RFP evaluation. <br />17 <br />How is your organization best described: is it <br />Ward is best described as a manufacturer, although we have a strong relationship <br />a manufacturer, a distributor/dealer/reseller, or <br />with reseller distributors and contractors. <br />a service provider? Answer whichever <br />question (either a) or b) just below) best <br />We provide direct customer service and we have a formal Service Certification <br />applies to your organization. <br />program for regional authorized Fuel Contractors to certify them to provide service for <br />a) If your company is best described as a <br />Ward customers. <br />distributor/dealer/reseller (or similar entity), <br />provide your written authorization to act as a <br />Our Regional Sales Managers and Support Team work extensively with these <br />distributor/dealer/reseller for the manufacturer <br />independently owned Distributors and Contractors regarding product training, new <br />of the products proposed in this RFP. If <br />customer acquisitions, and expanding our existing customer base to deliver Ward <br />applicable, is your dealer network <br />products and services proposed in this RFP. <br />independent or company owned? <br />b) If your company is best described as a <br />Ward is also a long-time partner and reseller of OMNTEC Tank Monitoring Systems, <br />manufacturer or service provider, describe <br />and we have newly partnered with BTC Power and Star Charge EV charger <br />your relationship with your sales and service <br />manuafacturers. <br />force and with your dealer network in <br />delivering the products and services proposed <br />in this RFP. Are these individuals your <br />employees, or the employees of a third party? <br />18 <br />If applicable, provide a detailed explanation <br />Ward Technicians are thoroughly trained on all our products through a comprehensive <br />outlining the licenses and certifications that <br />training program in our San Antonio, Texas, corporate facility encompassing a week - <br />are both required to be held, and actually <br />long technical extensive curriculum that includes hands-on training. <br />held, by your organization (including third <br />parties and subcontractors that you use) in <br />We also require our Contractors to be Ward Certified through a similar training <br />pursuit of the business contemplated by this <br />program. Once certified, we continue training Ward Technicians and Contractors <br />RFP. <br />through an ongoing Certification Program. Where applicable, Ward Technicians must <br />also be OMNTEC and Veeder Root certified. <br />19 <br />Disclose all current and past debarments or <br />Ward has never been suspended or debarred. <br />suspensions for Proposer and any included <br />possible Responsible Party within the past <br />seven years. Proposer must provide notice in <br />writing to Sourcewell if it enters a debarment <br />or suspension status any time during the <br />pendency of this RFP evaluation. <br />20 <br />Describe any regulatory infractions or <br />Ward has never had regulatory infractions or sanctions. <br />sanctions against your products or completed <br />projects within the past 5 years. <br />21 <br />Describe any relevant industry awards or <br />Ward received the FleetPros Vendor of the Year award in 2022. <br />recognition that your company has received in <br />FleetPros is a multi -state fleet organization in which Sourcewell is a key contributing <br />the past five years <br />supporter. <br />Ward's customers have routinely recognized us as a critical fuel management <br />technology partner. <br />Ward has also been recognized as an industry Thought Leader at numerous industry - <br />related conferences. As a featured fuel/fluid management technology company, Ward <br />actively participates in many fleet associations, including GFX, NAFA, <br />FleetCon/FleetPros, and 100 Best Fleets. <br />22 <br />What percentage of your sales are to the <br />In the past three years, Ward's sales to the government sector have been <br />governmental sector in the past three years <br />approximately 83%. <br />23 <br />What percentage of your sales are to the <br />In the past three years, Ward sales to the educational sector have been <br />education sector in the past three years <br />approximately 10%. <br />24 <br />List any state, cooperative purchasing <br />Ward holds a Sourcewell Purchasing Contract. Ward has successfully utilized <br />agreements that you hold. What is the annual <br />Sourcewell in dramatically increasing its sales year over year. Our Sourcewell sales <br />sales volume for each of these agreement <br />over the last three years have been: <br />over the past three years? <br />2021 - $727,000 <br />2022 - $2,921,000 <br />2023 - $4,354,000 <br />Bid Number: RFP 081524 Vendor Name: E.J. Ward <br />