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Sing#e Source Communications <br /> Tripepi Smith's Approach <br /> — Project Management <br /> Tripepi Smith begins all engagements with a kickoff meeting with the client to: introduce personnel to <br /> one another, define Key Performance Indicators (metrics, goals and timelines); review project <br /> management processes; and ensure each stakeholder has a full understanding of their responsibilities. <br /> Tripepi Smith primarily uses the following tools to manage projects: <br /> • Google Workspace for email, creating real-time collaborative documents and instant messaging <br /> • Zoom or Google Meet for conference calls <br /> • Sprout Social for social media management: posting and monitoring comments/messages <br /> • Meltwater for media intelligence and media relations <br /> • Kantata for project/task management, internal project status updates and time entry <br /> These tools enable project managers to quickly determine a project's budget status, review the <br /> schedule of tasks, send rapid notifications to the whole team if issues arise and, generally, sustain <br /> momentum on our efforts. <br /> "Thanks to Tripepi Smith, we've made significant strides in our outreach. <br /> In four years,we've achieved several milestones with the team.Tripepi Smith fully <br /> immerses themselves in our situations to get a clear understanding of the <br /> developments and challenges that the Paramount community faces. <br /> They then provide input and recommendations,which I have found to be immensely <br /> valuable for our City's communication efforts.The team at Tripepi Smith have truly <br /> become a valued partner in our City's ongoing success.'° <br /> Jahn Moreno <br /> City Manager,City of Paramount <br /> , 15 <br /> Tripepi <br />