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w <br /> � CITY OF SANTA ANA <br /> EXHIBIT I <br /> SCOPE OF SERVICES <br /> Proposer(s) shall perform the services as set forth below. <br /> OVERVIEW <br /> The City of Santa Ana seeks a qualified, licensed school bus services company to provide transportation <br /> of groups of people for pre-arranged round-trip excursions from various points within City limits to other <br /> destinations in the southern California area on an as-needed basis, throughout the year. These events <br /> include, but are not limited to: senior programs, youth field trips, community excursions, and other special <br /> events.Transportation services will be requested on an as-needed basis by designated City staff. <br /> All proposals shall include turnkey pricing for all services requested, and the City reserves the right <br /> to reasonably increase or decrease the amounts and change specifications upon award. <br /> PART I - SCOPE OF SERVICES <br /> I. TRANSPORT SERVICES TO BE PROVIDED <br /> 1. Departure Time: <br /> a. Scheduled Departure Time: is the time that City has provided to Carrier when <br /> the vehicle is to leave the Pick- up Point for the Destination Point. <br /> b. Actual Departure Time: is the actual time the vehicle leaves from the Pick-Up <br /> Point or the Destination Point. <br /> c. Late Arrival: is arrival at the Pick-Up Point that is later than the required arrival <br /> time of at least 20 minutes before the Scheduled Departure Time. Liquidated <br /> damages apply. <br /> d. Late Show: is arrival at the Pick-Up Point that is later than the Scheduled <br /> Departure Time. Liquidated damages apply; Contract termination may apply. <br /> 2. Cancellation: <br /> a. If City cancels requested service due to Carrier's Late Arrival at the Pick-Up Point <br /> or Late Show, which causes City to cancel the event due to time restrictions at <br /> the destination point, then Carrier shall not charge City any fees whatsoever and <br /> liquidated damages apply. <br /> b. If City cancels requested service any time before vehicle is dispatched, then <br /> Carrier shall not charge City any fees whatsoever. <br /> c. If City cancels requested service after vehicle is dispatched, then City will pay the <br /> Trip Charge and no other charges. Trip Charges are to be prorated downward in <br /> cases where the vehicle dispatch point was closer to Santa Ana, CA and where <br /> the vehicle is re-routed to another customer's location. <br /> 3. Head Count: <br /> a. Conduct a head count (roll call) prior to all departures. <br /> RFyRf *2Fna CityUFS6ffl§DAna Pa§@07NM <br />