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w_ <br /> CITY OF SANTA ANA <br /> 2. Do not permit any driver to operate any vehicle, in conjunction with these service <br /> requirements that does not conform to all of the applicable drug testing program <br /> requirements. <br /> 3. Do not permit any Controlled Substances and Alcohol to be used on the vehicle by <br /> anyone. <br /> Vlll. DMV PULL NOTICE <br /> 1. Be enrolled in the DMV Employer Pull Notice Program (EPN). <br /> 2. Do not permit any driver to operate any vehicle, in conjunction with these service <br /> requirements that does not conform to all DMV requirements. <br /> 3. Upon the City's request, vendor shall provide a list of all employees enrolled in <br /> the DMV Pull Notice Program. <br /> IX. BACKGROUND CHECKS <br /> 1. Note that some passengers may be of minority age. <br /> 2. Utilize only the drivers that have had Department of Justice criminal background <br /> checks completed and had these checks properly screened for these service <br /> requirements. <br /> 3. Perform background checks at least once every two years on individuals who are utilized <br /> in conjunction with these service requirements. <br /> X. PASSENGER INFORMATION <br /> 1. Make the following information available immediately to the passengers: <br /> a. Check the license status of the company: Call CPUC at 1-800-877-8867; Access <br /> the information from our website at www.cpuc.ca.gov. <br /> b. File a complaint against your CPUC-authorized passenger transportation <br /> company: Call CPUC at 1-800-894-9444; Email CPUC at <br /> CIU_intake@cpuc.ca.gov; Write the Passenger Section, California Public Utilities <br /> Commission, 505 Van Ness Avenue, San Francisco, CA 94102; Use the <br /> complaint form on our website at: https:/lwww.cpuc.ca.govlconsumer- <br /> supporUfile-a-complaint/transportation-complaint if your complaint is by email or <br /> in writing. <br /> XI. SAFETY, FIRST AID, EMERGENCIES <br /> 1. Ensure that all drivers are up-to-date on first aid, CPR, and other related training. <br /> 2. Ensure that each vehicle used, in conjunction with these service requirements, has <br /> properly stocked first aid kits, fire extinguishers, and other related first aid devices as <br /> appropriate for the number of passengers and the expected duration of the trip. <br /> 3. Have emergency and critical incident procedures, arrangements and personnel in place <br /> to protect passengers and minimize disruption from on-road incidents, vehicle and/or <br /> system failures. <br /> City of Santa Ana RFP 25-050 Page 20 of 40 <br />