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OC CHILDREN ' S <br /> FHEKAPEUTic <br /> 2215 N Broadway m Santa Ana, CA 92706 6 714.547.5468 m Fox 714.564.9690 a www.occtac.org <br /> Supportive Services Policies and Procedures <br /> Current and Follow-Up Participants <br /> WIOA Program 2025—2026 <br /> Purpose: To establish guidelines for the issuance of supportive services to participants who are <br /> identified in need of such services. Goal is to aid participants with their successful <br /> completion of their WIOA goals and OCCTAC's WIOA program. <br /> Procedures: <br /> Eligibility: <br /> Supportive services are available to those identified as approved WIOA participants;have limited <br /> resources to meet basic needs; and have expressed the need of additional support to OCCTAC's <br /> WIOA Program staff. <br /> Supportive services will be made available to participants while they are enrolled in all phases of <br /> the WIOA program.. These services are contingent upon approval by the Program Coordinator and <br /> OCCTAC Director. Provision of supportive service is not an entitlement. <br /> Delivery of supportive services will be made in-person or to the WIOA participant's personal email <br /> or mailing address if available and in cases where in-person delivery is shown to be difficult for the <br /> WIOA participant and staff. <br /> Availability of Funds and Assessment of Need: <br /> The fiscal advisor or the accounting clerk and the Executive Director will verify the availability of <br /> funds and notify the Program Coordinator. Supportive services are delivered contingent upon <br /> availability of funds, the need of the participant and given on a first come, first serve basis. <br /> Initial assessment on need will be determined by the Case Manager and will be reviewed regularly. <br /> Logs of services will be kept on a regular basis and service(s) will also be case noted for <br /> documentation purposes. <br /> Transportation Assistance Guidelines: <br /> After identifying the need for transportation assistance and eliminating other resources,the case <br /> manager and the participant will develop a service plan(ISS) and update progress in the case notes. <br /> 1 <br /> Revised:07/10/2024 <br />