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Item 12 - Collection Agency Services
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Item 12 - Collection Agency Services
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7/30/2025 4:12:14 PM
Creation date
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City Clerk
Doc Type
Agenda Packet
Agency
Finance & Management Services
Item #
12
Date
8/5/2025
Destruction Year
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(9) <br /> CITY OF SANTA ANA <br /> VIII. MINIMUM SCOPE AND LIMIT OF INSURANCE <br /> See Exhibit II— Sample Agreement <br /> IX. SELECTION PROCEDURES & CRITERIA <br /> A. Evaluation: The City will establish a proposal review committee. The review committee will <br /> evaluate proposals based on the response to the RFP, which includes adherence to outlined <br /> directions and format, and the City evaluation criteria set forth below. <br /> B. Scoring Criteria: Proposers will be ranked by the review committee based on the following <br /> criteria: <br /> CATEGORY POINTS <br /> Responsiveness to RFP <br /> • Proposal's compliance with the requirements of this RFP. <br /> • Scope of Services offered including ability to provide optional services. 15 <br /> • The value to any new and/or innovative product or service suggestions or <br /> other new ideas and enhancements. <br /> Experience of Firm and Personnel <br /> • The experience, resources, and qualifications of the firm and individuals 40 <br /> assigned to this account, including manager, supervisor and assigned <br /> staff. <br /> Proposed Pricing 35 <br /> • Reasonableness of Cost <br /> References 10 <br /> + References that are similar in size and project scope to the City. <br /> TOTAL POSSIBLE SCORE 100 <br /> Before interviews—if held <br /> Interviews <br /> • The City reserves the right to conduct interviews with the highest-rated <br /> firm(s). In the event the City does perform an interview process, the 20 <br /> following is the maximum number of additive points that may be applied <br /> to the proposal score. Total possible score may exceed 100 points. <br /> C. Rankings: A final score will be calculated for each submitted proposal and used to rank <br /> Proposers. Based upon the foregoing criteria, all proposals shall be ranked by score. Only <br /> those proposals receiving a score above 70 will be considered for award. The City reserves <br /> the right to award the contract to any proposer(s) with a score above 70. The review <br /> committee will evaluate proposers based on their response to the RFP and the City <br /> evaluation criteria set forth above. <br /> D. Interviews: The review committee may invite the proposers to interview. If invited to interview, <br /> Proposers must be prepared to include key personnel in the interview and/or presentation. <br /> The City reserves the right to seek additional information from any or all Proposers invited to <br /> present proposals. A final score will be calculated for each submitted proposal and used to <br /> rank Proposers. City reserves the right to begin negotiations and enter into a contract without <br /> holding interviews, or further discussions. <br /> City of Santa Ana RFP No.25-040 Page 9 of 33 <br />
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