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Exhibit A Scope of Work—Graviton Consultant Agreement <br /> and use cases for each of the City's business processes to be implemented. Business process maps will <br /> will be developed and maintained by Graviton, and will provide the City with a graphical depiction of <br /> its integrated business processes. Likewise, use cases will be developed and maintained by Graviton, <br /> and will serve as written descriptions of how users will perform the organization's business processes <br /> in the Oracle Cloud applications,with granular step-by-step instructions for performing those business <br /> processes. <br /> The Graviton team will first review the City's existing business requirements includes in RFP No. 23- <br /> 132 for Enterprise Resource Planning(ERP) System, Including Implementation Services as well as <br /> business process flows created by SDI Presence during the RFP development. Those requirements will <br /> be input into the Graviton business process deliverables. Where Graviton created business process <br /> maps are inconsistent with City requirements, Graviton will provide recommendations and the City <br /> will make decisions on a path forward. <br /> Business process maps and use cases will be introduced by Graviton during the Plan stage and will be <br /> continuously updated and added to by Graviton over the course of implementation. Use cases will <br /> become the basis for test scenarios. Business process maps and use cases will also be the foundation <br /> upon which job aids and training content are developed to support knowledge transfer and end user <br /> training. <br /> Through the completion of the Business Process track implementation activities,the Graviton project <br /> team will be continuously refining the business processes via updates to existing business process <br /> maps and use cases. The project team will also create new business process maps and use cases to <br /> reflect business processes that may be unique to the City. Business Process Maps and Use Cases will <br /> be developed by Graviton with input from the City project team. The graphic below depicts the life <br /> cycle of business process maps and use cases during implementation. <br /> Graphic: Business Process Map and Use Case Development Life Cycle <br /> r <br />