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Exhibit A Scope of Work—Graviton Consultant Agreement <br /> r <br /> 8P magus&;.us*cases 4 Pzaartffe ttrugraat 8P mapas&use r,:ases « t.fVki orpf..arked by <br /> updated Anapys[x wr audze d bV the bases fore uA$er biminess pwrocesses <br /> Now uase caaws added businoss puroctsies training conteld <br /> ReviewUrnaps&use HP rrvapns asset caasees « Use aaae?s serve as test. « Department ReadWess HP Inaps&use Cases <br /> eases fear de4Bvered updated 50-1naapes organized by btWness bec me gcrb Wds <br /> Orade Ow el busiBrucss New use a axes aaddo d « F:uu!smfed d urEng Iprocesses « hiduded pn the MS <br /> processes 5ysfenCrestaand UAT krtowfedAe base <br /> In the Plan stage of implementation an initial inventory of business process maps and use cases will be <br /> established using out of the box Oracle Cloud application business processes. In the design stage,the <br /> Graviton team will conduct Business Process Familiarization demonstrations of the Oracle Cloud <br /> applications to expose City project team members to the capabilities of the Oracle Cloud applications. <br /> In the design stage, Graviton will conduct Conference Room Pilot 1 work sessions, demonstrating <br /> Oracle Cloud applications capabilities with City specific data and configuration. <br /> In the Build stage the project team will conduct the Conference Room Pilot 2 and Conference Room <br /> Pilot 3 work sessions, incorporating design decisions made through the iterative implementation <br /> process and the configurations, reports, integrations, and conversions (CEMLIs) being completed by <br /> the CEMLI team of project team resources. CEMLI stands for configuration, extension, modification, <br /> localization, and integration. Graviton has also added the category Data Conversion. <br /> The iterative process of conducting three Conference Room Pilots solidifies the design and build of the <br /> Oracle Cloud applications. The project team will then move into the test stage where the City's <br /> business processes, reflected in the comprehensive inventory of use cases, become the basis for test <br /> scenarios to be executed as acceptance criteria for both the system test and user acceptance test <br /> formal test cycles. Upon completion of the test stage,the project team will move into the deploy <br /> stage of the project knowing the organization's business processes have been thoroughly analyzed, <br /> designed, built, and tested through this comprehensive implementation process. <br /> 3.5.1. Business Process Maps <br /> Business process maps provide a graphical depiction of the integrated business <br /> processes. Business process maps will be introduced during the Plan stage and <br /> will be continuously updated and added to over the course of implementation. m �i r o <br /> Business process maps will be incorporated by Graviton into job aids and training content to highlight <br /> the business process changes to be implemented at the City. Business process maps also support <br /> r <br />