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Exhibit A Scope of Work—Graviton Consultant Agreement <br /> The graphic above depicts the Graviton Oracle Cloud implementation methodology. Across the top, <br /> left to right,the methodology includes five stages of implementation—Plan, Design, Build,Test, and <br /> Deploy. The left most column lists the implementation tracks—Project Management, Business <br /> Process, CEMLI, Change Management, and Training—indicating the project team resources primarily <br /> responsible for facilitating completion of the implementation tasks within the implementation track. <br /> Lastly, the boxes within the implementation tracks represent individual milestones and deliverables <br /> that will be completed by the project team over the course of implementation. <br /> For the implementation of Oracle Cloud at the City of Santa Ana,the deliverables above are organized <br /> into a work breakdown structure with each deliverable assigned a number. The work breakdown <br /> structure numbering system will include three levels. Level one identifies the project phase. Level two <br /> identifies the implementation track. Level three is the deliverable. The work breakdown structure <br /> number will be associated with the deliverable both in this Statement of Work as well as in each of the <br /> project management work products including the Smartsheet project schedule and SharePoint folder <br /> structure. The deliverable number will be included in status updates and invoices. The graphics below <br /> depict the work breakdown structure numbering system for each project phase. <br /> 21 GRAVITON <br />