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Exhibit A Scope of Work—Graviton Consultant Agreement <br /> 4 Oracle Cloud Implementation Approach <br /> The implementation of Oracle Cloud for the City of Santa Ana, CA will be conducted over two <br /> implementation phases—Phase 1 HCM and Phase 2 ERP. Within each phase,the tasks and activities <br /> are organized into five implementation stages: Plan, Design, Build,Test, and Deploy. The Graviton <br /> project team will lead the City project team through the completion of the tasks and deliverables <br /> included in each stage of implementation, allowing the project team to deliver upon the scope of <br /> implementation defined by this SOW. <br /> Graphic:Oracle Cloud Implementation Stages tr <br /> iil IIII <br /> The structure of the Oracle Cloud implementation methodology is based largely on Oracle's Unified <br /> Method (OUM), with accommodations for improved decision making,focus on operational knowledge <br /> transfer, development of business process centric end user training, and an alignment of project tasks <br /> with change management best practices. Early and frequent exposure of City project team members <br /> and stakeholders to the Oracle Cloud applications and its native best practice business processes <br /> improves the speed and accuracy of decision making. <br /> Graphic: Graviton Oracle Cloud Implementation Methodology <br /> rrrrrrrrrrrrrrrrrr�,, , ,,r rr�rrrrrrr�r , ,, rrrrrrr rrrrrrrrrrrr,,,,. <br /> / <br /> f <br /> [[[ <br /> ME <br /> EEEEEEEEEE''„„ ;;; <br /> ///l E[[[[[[[[EEEEEEEE EEEEEEE�Wwwwwwr�.,,,EEEEEE���� I11A ,/ EE;;/rrr/t • �y <br /> ar Y, <br /> Productim <br /> 109113M MINA <br /> 20 GRAVITON <br />