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Exhibit A Scope of Work – Graviton Consultant Agreement <br /> 35 <br />4.2.2.2 User Acceptance Test <br />User acceptance test is the formal testing of the complete system by the City’s project team members and designated end users. User <br />acceptance test will test the complete system and will be highlighted by completed end user security and workflows, converted data, 3rd party <br />system integration, and reporting. The steps to initiating and completing the user acceptance test cycle are depicted in the process diagram <br />below. These steps will be updated as agreed upon by the project management team and documented in the Test Plan deliverable. In addition, <br />the Test Plan deliverable will establish the user acceptance test entrance and exit criteria. The user acceptance test variables, including entrance <br />and exit criteria, will be established by the test plan deliverable. User acceptance test scenarios will be developed by Graviton based upon use <br />cases, executed by the City’s testers, and tracked in the Smartsheet test tracking sheet. <br />Graphic: User Acceptance Test Process Diagram <br /> <br />  <br />  <br />City Council 16 – 52 8/5/2025