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Exhibit A Scope of Work – Graviton Consultant Agreement <br /> 66 <br />4.5.2 Training Content Production <br />Graviton produced end user training content will include both job aids and training videos. The steps to complete the production of these types <br />of end user training content in support of the Training implementation track are depicted in the process diagrams below. These steps will be <br />updated as agreed upon by the project management team and documented in the End User Training Plan deliverable. <br />Graphic: Job Aid Process Diagram <br /> <br /> <br /> <br /> <br />  <br />  <br />City Council 16 – 83 8/5/2025