Agenda Packet_2025-08-05 - Laserfiche WebLink

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Exhibit A Scope of Work – Graviton Consultant Agreement 65 members record transactions. Those screen captures become the job aids that are edited in Microsoft Word and then ultimately published as PDF documents. The specific use of Microsoft Word for developing job aids will be determined by the City and Graviton project team members and will be documented in the End User Training Plan deliverable. 4.5.1.2 End User Training Video Content: Adobe Captivate Graviton will develop end user training video content and job aids in SCORM 1.2 compliant format. Graviton leverages Adobe Captivate as our authoring tool. Adobe Captivate will transition training content from basic PowerPoint format to interactive videos with voice over and recorded webcam content. All Graviton developed end user training content will be owned by the City. Graviton will ensure the City has access to all training content throughout implementation and will transition all training content to the City by the conclusion of the project. The specific use of Adobe Captivate for developing training content and job aids will be determined by the City and Graviton project team members and will be documented in the End User Training Plan deliverable. Adobe Captivate will be administered by Graviton project team members though completion of the Project Closeout deliverable. 4.5.1.3 Learning Management System (LMS): LearnUpon The City will leverage Oracle Learning wherever possible to complete the End User Training program. Until such time as Oracle learning is implemented, Graviton will provide an optional LearnUpon learning management system (LMS) for the City’s implementation of racle Cloud. This LMS is optional. The LMS will allow for the improved organization and administration of the blended Learning training program for the City, including course development, blending instructor-led and eLearning courses, managing LMS users, and providing reports to the project team on training progress. The specific use of the LMS will be determined by the City and Graviton project team members and will be documented in the End User Training Plan deliverable. LearnUpon will be administered by Graviton project team members through completion of the Project Closeout deliverable. Graviton would provide LearnUpon for the City’s use during the project and for one year following the project go-live. The Project Closeout deliverable would establish a plan for transitioning administration of LearnUpon from Graviton project team members to City project team members. City Council 16 – 82 8/5/2025