TODAY'S BUSINESS SOLUTIONS, INC.

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5. When back room system is set up and remote installation is completed,TBS staff will provide on-site or remote support to configure systems and provide technical training to staff onsite which will include train the trainer and train branch staff. 6. Parties will establish procedures and rules as mutually agreed upon for each location and group. 7. Network testing will be completed and network architecture will be completely configured. 2.2.3 Phase 3: Hardware Delivery and Set up. (All delivered in one Shipment) 1.Hardware will be delivered, pre-configured and staged according to final delivery schedule. Delivery will be complete all packing material and pallets will be removed during the delivery of all hardware. 2. TBS staff and or Library staff will deliver hardware to each location. 3. Hardware will be tested for appropriate network connection and power for final approval before "go live" date. 2.2.4 Phase 4: Go Live and Additional Training (1-2 Day(s) per building) 1. IT support staff and TBS staff will install software according to final schedule and TBS will provide an install package for MyPC and Papercut software so software can be installed at all locations. 2.After install, TBS will check profiles are running properly. 3.TBS technicians shall also test all scenarios and hardware in the live environment. 4. When testing is complete, TBS Staff shall provide training on site depending on availabilty in the live environment. S. After training,staff will determine final "go live" date for the public. 6. TBS staff shall do the rollout of the initial locations for the first two weeks. Sites for the initial rollout phase will be determined during the pre-install meeting. Normally,we see the main facility and six branches done during this phase. 7. If the Library staff is comfortable then the rest of the sites will be rolled out by Library staff on their schedule with remote support provided by TBS staff. If TBS staff is needed on-site for additional weeks during the rollout, TBS will provide after consultation with the Library to determine the need and scope of such participation. 2.3 Training (2-5 Days) TBS and Library shall set up a final training schedule during pre-implementation plan. This will include specific training for IT Support Staff, branch library staff, management and supervisory training, administrative services and audit training for financial reporting. 3. Times of Deliveries 3.1 The times and locations of deliveries shall be mutually agreed upon.