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Exhibit A Scope of work—Graviton Consultant Agreement <br /> • OneNote—A Microsoft Office 365 application, OneNote is the project team's tool to set <br /> meeting agendas and record meeting notes. Graviton will work with the City to ensure City <br /> project team members are able to access the Graviton managed Microsoft Office 365 <br /> OneNote application. <br /> • Mira—The project's cloud-based visual collaboration tool, Miro is leveraged to develop <br /> business process maps, mind maps, and other system and project related diagrams. Graviton <br /> will license M iro for the project and will make the software available to the City project team <br /> members. <br /> • Adobe Captivate—An authoring tool,Adobe Captivate is used by the project team to develop <br /> communications and eLearning video content. Graviton will license Adobe Captivate for the <br /> project and will make the software available to the Graviton project team members. <br /> • LearnUpon--The project's cloud-based learning management system delivers eLearning <br /> content to end users and serves as an operations support knowledge base. Graviton will <br /> license LearnUpon for the project and will make the software available to the City project <br /> team members.The use of LearnUpon is optional and subject to further planning of end user <br /> training activities. <br /> Project management team members will use SharePoint, Smartsheet, and OneNote tools daily. The <br /> project team's use of those tools is documented in greater detail below. <br /> 4.1.1.1 SharePoint— Project Collaboration Tool <br /> Graviton will provide access to a dedicated SharePoint site for the City and the <br /> project team. The SharePoint site aligns with the implementation plan stages, <br /> tracks, and deliverables to create a tool for information repository and <br /> collaboration on implementation tasks and deliverables. The specific use of the <br /> SharePoint site will be determined by the City and Graviton project managers <br /> and will be documented in the Project Management Plan deliverable. The dedicated SharePoint site <br /> will be provided by Graviton for the City during the plan stage of the project and will be administered <br /> by Graviton project team members through completion of the Project Closeout deliverable. The <br /> Project Closeout deliverable will establish a plan for the transition of project artifacts from the <br /> project's SharePoint site to the City's network or a City SharePoint site. <br /> 4.1.1.2 Smartsheet— Project Management Tool <br /> Schedule management is a foundational project management <br /> process outlined in the Project Management Plan deliverable. � srnartsheet <br /> To ensure project team access and collaboration,Graviton <br /> will use Smartsheet software as the standard tool for <br /> establishing and maintaining project schedules. Graviton will <br /> also leverage Smartsheet for project management processes such as quality management and risk <br /> management. The Graviton project manager will establish and manage the risk log, issues log, <br /> decision log, and change log using the Smartsheet software. Smartsheet will also be used by Graviton <br /> to record and managed test cycle issues. Graviton will license Smartsheet for the project and will <br /> make the software available to the City project team members. The specific use of Smartsheet for <br /> managing the project schedule will be determined by the City and Graviton project managers and will <br /> 25 [9RA) !TON <br /> usnNc sawvIccK <br /> v <br />