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2 23222.005-QMP <br />directing cars into the escape lane if needed, and ensuring no cars are blocking the road or areas they are <br />not allowed to block. <br />During times of high heat, Dutch Bros has operational measures in place to care for their employees . If the <br />temperature is above 115 degrees, Dutch Bros employees are allowed to remain inside the conditioned <br />building instead of taking customer orders within the stacking lanes . If the temperature is between 100-114 <br />degrees, outdoor positions must wear an “Ice Hug” or ice vest and rotate every 30 minutes. If the <br />temperature is between 90-99 degrees, the outdoor positions must wear Ice Hugs and rotate every 60 <br />minutes. In addition, there is a proposed patio over the customer walk -up window that will provide shade <br />on the site. <br />In the rare event of spillover, additional space is provided in the parking area for cars to idle. Cones can be <br />placed by the Dutch Bros Coffee employee to direct traffic around the parking lot prior to making the <br />entrance to the dual drive-through lanes as shown in the Grand Opening Staffing Plan. <br />The Grand Opening Signage Plan shows the placement of signage on the site during peak events to clearly <br />communicate the Dutch Bros traffic management operations. <br />Conclusion <br />The above measures will significantly improve the efficiency of the drive -through lanes. The site design and <br />operational measures will minimize spillover onto adjacent properties and public roads and effectively <br />manage the stacking of vehicles. <br />