Laserfiche WebLink
Toprovideexceptionalcustomerservicewhile <br />maintainingthehighestlevelofsoftware <br />capabilities.Wefocusonourcustomers'long- <br />termsuccessbymeetingtheircurrentand <br />futuregoals.Wewanttocreateastrong <br />relationshipbyestablishingtrustandloyalty <br />betweenstaffmembers,partners,and <br />clients.Buildingadynamicandfriendly <br />environmentthathelpsourstaffmembersbe <br />creative,innovative,andmovemountains. <br />Toberecognizedasaleadingsoftware <br />companythatstrivestoprovideexcellent <br />servicestoutilitiesandcitieswhile <br />providingitsemployeeswithawork-life <br />balance. <br />MISSION <br />VISION <br />ToTT p <br />mai <br />capa <br />term <br />futu <br />rela <br />betw <br />clien <br />envi <br />crea <br />software <br />de excellent <br />while <br />a work-life <br />MIS <br />SerServices Provices Providedvided <br />FieldCrewSupport <br />iWater,Inc.willprovidetwomancrewswithCADepartmentofHealthWaterDistributionCertiØcatestosupportCity <br />ofSantaAna.AllvehiclesandequipmentwillbefurnishedbyiWaterforeachspeciØcproject. <br />Security <br />GPSDataCollectiontobeupdatedinGISand infraMAP®.• <br />CrossConnectionhazardassessmentsanddatacollection.• <br />Fire-Flowcapacitytesting.• <br />ValveandHydrantMaintenance.• <br />Metercrewsupport.• <br />SupportsSingleSign-OnandMulti-FactorAuthenticationwithMicrosoftEntra(formallyAzureActiveDirectory).• <br />Builtinformdesigner,sothatnewdata Øelds/typesandformscanbecreatedormodiØedatanytimebyCityAdmin <br />Users. <br />• <br />infraMAP®ishostedonMicrosoftAzure(USA)with99.99%SLA,failoverredundancyanddisasterrecoverybuiltin.• <br />BothaTESTandProductionEnvironmentswillbeprovidedaspartofthesupportservicescontract.• <br />FullloggingofuserproØleanddatachanges.• <br />WhatassetsdoIhave?Wherearethey?Whataretheirconditions?Howaretheyperforming? <br />5