item 25 - Permanent Supportive Housing Inspections Work Study Session

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Permanent Supportive Housing Inspections Work Study Session October 7, 2025 Page 5 Staff met with Community Development Partners (CDP), the property owner, and Mercy House, who provides the wrap-around supportive services for residents at The Orchard, on March 4, 2025 to discuss the calls for service and the SAPD enforcement actions at the Orchard. Following this meeting, SAHA issued Notices to Comply to CDP in March and April 2025. The Notices to Comply required a change in their property management company and mandated 24/7 on-site security. CDP added the 24/7 on-site security at the Orchard on April 7, 2025. On July 1, 2025, CDP changed their property management company from FPI to QMG. Mercy House's onsite case manager has increased communication with the property management company concerning issues with residents. SAHA staff has communicated clear expectations, monitored progress, and coordinated follow-up meetings with CDP at The Orchard and Casa Querencia (both 100% PSH) and will continue to work toward resolving these issues. SAHA revised procedures to allow increased monitoring and collection of calls for service data with the SAPD and Code Enforcement for all PSHs on a monthly basis. Similar to the increased monitoring of the Orchard, SAHA will conduct regular meetings with property owners, their property managers, and the groups providing the wrap- around services to residents in the PSHs. Public Nuisance Abatement Action: Under the current SAMC, the City has authority to inspect and take code enforcement actions on the property if necessary subject to applicable noticing requirements and due process and procedures. As added enforcement action, working with Code Enforcement, SAPD, and the City Attorney's Office, based on the number of calls for service, can evaluate the need to file a public nuisance and drug abatement action. This action mirrors current enforcement actions at several problem properties on East First Street and is subject to City Council approval. This action would be prompted solely on the risk-based inspections warranted by property conditions or risk factors, including criminal and narcotic activity, violation history, outstanding complaints, building condition, or the presence of vulnerable populations.