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S <br /> ' SERVICES PROVIDED <br /> c <br /> VISION { <br /> To be recognized as a leading software <br /> MISSION:"`\ <br /> company • provide <br /> ,T services to utilities and cities wh ile <br /> o provide exceptional csstomer serirlee while <br /> providing its employees with a work-life marntairiin the highes�level of software <br /> c `a:bi r <br /> ap line We focus orl our customers long j <br /> term success by ttaeetin their current and <br /> ` S Fy <br /> b l <br /> future gams Mlle want to create'a strong <br /> relationship by establrs_iing trust and loyalty <br /> betweenhstafF meinbe s partners,and <br /> s clie:Qts Building A.' Can <br /> and friendly \ 3 <br /> environment that helps our staff members iae ; <br /> _ z <br /> creative,innovative,end-move montafns <br /> t <br /> Y R <br /> Field Crew Support - <br /> iWater,Inc.will provide two man crews with CA Department of Health Water Distribution Certificates to support City <br /> of Santa Ana.All vehicles and equipment will be furnished by iWater for each specific project. <br /> • GPS Data Collection to be updated in GIS and infraMAP®. <br /> • Cross Connection hazard assessments and data collection. <br /> • Fire-Flow capacity testing. <br /> •Valve and Hydrant Maintenance. <br /> • Meter crew support. <br /> What assets do I have? Where are they? What are their conditions? How are they performing? <br /> Security <br /> • Supports Single Sign-On and Multi-Factor Authentication with Microsoft Entra(formally Azure Active Directory). <br /> • Built in form designer,so that new data fields/types and forms can be created or modified at any time by City Admin <br /> Users. <br /> • infraMAPO is hosted on Microsoft Azure(USA)with 99.99%SLA,failover redundancy and disaster recovery built in. <br /> • Both a TEST and Production Environments will be provided as part of the support services contract. <br /> • Fuld fogging of user profile and data changes. <br />