Laserfiche WebLink
CITY OF SANTA ANA <br /> a. Utilizing session timeouts <br /> b. Allow viewing of data to authorized persons <br /> c. Placing view/read limits for defined users showing only a limited subset of account data <br /> d. Allowing edit/write permissions for defined users <br /> e. Encrypting sensitive information including passwords at the database and system level <br /> f. Masking data at the user and application level <br /> g. Enabling the selection of system administrators <br /> 10. Ability to establish security access thresholds between different users <br /> 11. Possess the ability to export financial records or contain a General Ledger interface that <br /> communicates or is compatible with the City's existing or future financial system. <br /> a. Additional reporting capabilities that summarize and detail specific fees or charges is <br /> required. <br /> 12. Ability to generate invoices or billing statements with City-specified fees and generate a Magnetic <br /> Ink Character Recognition ("MICR") line on each invoice for simplified remittance processing. <br /> a. Software must support multiple fonts, and the ability to place scan line at a specific location <br /> on invoice, payment coupon, or any printable document, making them suitable for OCR <br /> processing. <br /> 13. Support authentication using SAML 2.0. <br /> 14. Provide continuous updates or allow for the configuration of rules within the system to meet the <br /> City's changes in legislative requirements, technology needs, and operational demands, in <br /> addition to complying with Federal and State of California laws and regulations. <br /> 15. SOX 2 Type 2 compliance <br /> 16. Automatic system backup with daily continuity and disaster recovery <br /> 17. Online payment portal must accept credit card, or ACHIEFT, and must integrate with City- <br /> approved payment processor. The City utilizes the following merchant processors: <br /> a. TSYS Merchant Solutions, LLC, <br /> b. Global Payments Integrated, Inc., <br /> c. OpenEdge, <br /> d. JP Morgan Chase Paymentech, and <br /> e. EPX (Electronic Payment Exchange) <br /> 18. Online payment portal must be PCI Compliant <br /> 19. Issue a paper receipt or an online receipt upon receiving a completed payment. <br /> 20. The ability to integrate with the City's Treasury Services payment modules (currently System <br /> Innovators iNovah application & City of Santa Ana's PAY application). <br /> 21. Automatically export payments received through the system on a recurring schedule, and transmit <br /> the data using City-defined file format. <br /> 22. Automatically receive payment file on a recurring schedule and process the payments contained <br /> within the City-defined file format through the system. <br /> SYSTEM REQUIREMENTS <br /> 1. Each Rental Unit must record the following information: <br /> a. Address of each Rental Unit, including a unit identifier such as a number or letter <br /> b. Assessor Parcel Number (APN) associated to each Rental Unit that links Units located at <br /> an APN to Property Owner 1 Manager <br /> c. Legal name, mailing address, email, and phone number of the Property Owner and <br /> authorized representative(s) <br /> d. Date and amount of previous Rent, Rent Increase, and new/effective Rent <br /> e. Initial date of tenancy for current Tenant <br /> City of Santa Ana RFP No.25-073 Page 17 of 34 <br />