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EXHIBIT 2 <br />July 28, 2025 <br />Savannah Spicer, Economic Development Specialist 1 <br />City of Santa Ana —Community Development Agency <br />City of Santa Ana, CA 92701 <br />Dear Ms. Spicer, <br />My name is Kim Tapfer, and I am the property manager and part owner of the First National Bank <br />Building on 411 and Main (the building with Shoe Palace as its ground floor tenant). I have had the <br />pleasure of interacting with Mr. Romo over many years in his capacity as the head of DTSA Services (the <br />Clean and Safe team for Downtown Santa Ana). Mr. Romo and his team from DTSA Services are always <br />professional, extremely responsive and very competent. <br />Mr. Roma and DTSA Services are an indispensable asset to the downtown community, a most incredible <br />ambassador of our great city. Over these last several years Mr. Romo and DTSA Services have personally <br />helped me deal with a myriad of issues that arise from time to time in the downtown: from safety <br />concerns, to cleanliness issues, to city events, to general information or any support I might need. Mr. <br />Romo and the team from DTSA Services are always available, polite and incredibly helpful. <br />Mr. Romo is excellent at running DTSA Services (the Clean and Safe team) and has proven to be faithful <br />to this position over many years. Regardless of how challenging the situation, Mr. Romo and his team at <br />DTSA Services have always conducted themselves with the utmost of professionalism. Mr. Romo's <br />knowledge and understanding of the Downtown is invaluable, his dedication to our Downtown <br />community unparalleled and his calming presence could never be replaced. <br />I urge the City of Santa Ana to select Jose Romo and DTSA Services for Downtown's Clean and Safe team. <br />Sincerely, <br />Kim Tapfer <br />President <br />Miller-Burg-duPont Inc. <br />106 W. Wt St., Suite 211 <br />Santa Ana, CA 92701 <br />