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EXHIBIT 2 <br />John D. Spiak <br />2434 N. Heliotrope Drive <br />Santa Ana, CA 92706 <br />(Downtown Santa Ana Institution Director) <br />July 28, 2025 <br />To: Savannah Spicer, Economic Development Specialist I <br />City of Santa Ana — Community Development Agency <br />20 Civic Center Plaza <br />City of Santa Ana, CA 92701 <br />Re: Jose Romo, Santa Ana Clean and Safe Team <br />Dear Savannah Spicer, Economic Development Specialist I, and Review Committee, <br />am delighted to submit this letter in support of Jose Romo and his team's RFP proposal to <br />continue providing clean and safe services for Santa Ana. <br />Working in a City of Santa Ana -owned building located on a city -owned plaza in the heart of <br />Downtown Santa Ana, I have witnessed firsthand the remarkable impact Jose Romo and his <br />team have had in keeping our city safe and clean. Their services not only ensure clean and <br />protected environments but also help preserve the integrity of historically registered buildings <br />and their surroundings. Jose's team is always swift in responding to any issues, from cleaning <br />up health hazards like human waste to assisting unhoused individuals in finding safer and less <br />disruptive areas. Their interactions consistently lead to positive outcomes. <br />The work they do is complex and challenging, yet I am continually impressed by the kind and <br />cheerful demeanors they maintain while providing these services. They are always smiling and <br />friendly, even when performing tasks that many would find overwhelming. Every encounter with <br />a member of Jose's team has been a true pleasure, and their excellent work often goes unseen <br />because they are quick to respond and do a great job. They are outstanding representatives of <br />our community to residents, workers, and visitors alike. <br />Jose Romo and his team are a true asset to our community and the City of Santa Ana. They <br />continually impress with their dedication and kindness. <br />In conclusion, Jose and his team exemplify exceptionally high standards for safe and clean <br />services in the City of Santa Ana. For all these reasons, I strongly encourage you and the City of <br />Santa Ana to consider Jose Romo's RFP for Clean and Safe services for our community. <br />Please feel free to reach out with any follow-up questions at 714.264.2970 <br />Respectfully submitted, <br />John D. Spiak <br />Santa Ana Resident & Downtown Santa Ana Institution Director <br />�A <br />