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2/20/25,9:45 AM SurveyMonkey Analyze-Santa Ana Housing Authority 5-Year Plan Survey EXHIBIT <br /> COMPLET, Edit Delete Export <br /> Collector: Mobile Link(Web Link) <br /> Started: Monday,January 27,2025 5:53:25 AM <br /> Last Modified: Monday,January 27,2025 6:38:41 AM <br /> Time Spent: 00:45:15 <br /> IP Address: 74.213.254.102 <br /> Page 1 <br /> Q� <br /> What are your housing needs and what would you rank as your top three housing needs? <br /> At this time 1)re-enroll in the mercy house program.2)to complete in entirety the cards given for furniture and household goods.3)would like to be <br /> justified for small infractions at my apt.because(and I know this is no excuse)of acquaintances that show up at my door because they have no place <br /> to go.thank you <br /> Q2 <br /> What recommendations do you have to more effectively address your housing needs? <br /> Mercy house and I need to keep in touch more during the month and year round.im saying this to clarify an issue,people show up at my door whom I <br /> haven't invited over and few are mentally questionable and they can't reason,and have been caught in our dumpsters looking for valuables.i can say <br /> this that((being of sound mind)have not agreed that they can go thru anything at my apartment.im trying to better myself with this new chance at <br /> life and become a model tenant and citizen at this 2nd chance of changing my life for the better.thankyou <br /> Q3 <br /> As the largest housing assistance provider in our community,what do you think the Santa Ana Housing Authority should do to <br /> address the housing needs in our community? <br /> It would help if we could keep in contact more often <br /> Q4 <br /> What recommendations do you have to change or improve our Eligibility,Selection and Admissions Policies,including <br /> Deconcentration and Waiting List Procedures? <br /> If the clients can do it,they should be looking for housing units themselves so the weight isn't solely on the caseworker. <br /> Q5 <br /> What recommendations do you have to change or improve our Rent Determination Policies? <br /> My SSI and SSDI have lowered because the state says I'm making more income and the only money I've earned is thru SSI AND SSDI.i haven't had <br /> extra income in past 2 years and the rent keeps going up here at my aprtments <br /> Q6 <br /> What recommendations do you have to change or improve our Operation and Management? <br /> This question may be a hit and miss since I don't really know the policies of OPERATION AND MANAGEMENT but maybe a monthly questionnaire to <br /> see how we ourselves are coping with our new responsibilities and that may help SAHA with their decision making <br /> Q7 <br /> What recommendations do you have to change or improve our Housing Plus Program(aka our Family Self-Sufficiency Program)? <br /> I don't really thinkthis pertains to me since I'm livingsingle but maybe I could be some kind of counselto familygroups since I did grow up in a family <br /> which does have respect and morals <br /> Q8 <br /> What recommendations do you have to encourage more assisted-families to use our assistance as a platform to obtain self- <br /> sufficiency? <br /> https://www.surveymonkey.com/analyze/browse/VA7ww5uXTZAgOvNPBt23jsnLxSEbbFoSQKIlCfHKjmo_3D?view=singleRespondent 2/3 <br />