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Docusign Envelope ID: 55EO7547-2A88-4777-842B-538AOEA36DOC <br />Additional Terms <br />1. Unless excluded by applicable law, Infor reserves the right to issue invoices electronically. <br />2. Use Restriction definitions if specified in the Use Restriction field can be found at https://Iicensedefinitions.infor.com/ <br />3. If Customer fails to pay Infor any portion of the fee for the Committed Renewal Term within thirty (30) days of due <br />date, then, in addition to other remedies Infor may exercise, Customer shall immediately be invoiced for, and shall <br />be obligated to pay to Infor the total fee for the Committed Renewal Term, less any portion of the fee for the <br />Committed Renewal Term previously paid (the "Damages"). If such amount is not paid within fifteen (15) days of <br />invoice, Infor shall have no further obligation to provide Support or other Subscription Services for the Software, <br />and Customer shall remain fully obligated to pay the Damages. <br />4. This Renewal Form is subject to the Infor General Lifecycle Policy. As described therein, additional fees may <br />apply if Mainstream maintenance is no longer available for a product. The policy can be found at <br />https://www. infor.com/content/analyst/I nfor-General-Lifecycle-Pol icy.pdf/ <br />5. Support Level Definitions: <br />"XT = Infor Essential (24X5); "XTP" = Infor Premium (24x7); "XTE" = Infor Customer Success Plus <br />program Descriptions of the XT and XTP Support plans can be found at <br />http://www.infor.com/content/brochures/inforxtremesupportplanfeatures.pdf/. A description of the XTE - Customer <br />Success Plus program can be found at https://www.infor.com/supporUcustomer-success-plus <br />NAX = Not Applicable. <br />OP-10203526 ICMRF_8745 Page 3 of 6 <br />