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M E T H O D O L O G Y <br />The following sections outline the methodology used in the study, as well as the motivation for <br />using certain techniques. <br />0I11:STIONNAIRE DEVELOPMENT Dr. McLarney of True North Research worked closely <br />with the City of Santa Ana to develop a questionnaire that covered the topics of interest and <br />avoided possible sources of systematic measurement error, including position -order effects, <br />wording effects, response -category effects, scaling effects, and priming. Several questions <br />included multiple individual items. Because asking the items in a set order can lead to a system- <br />atic position bias in responses, items were asked in random order for each respondent. <br />Some questions asked in this study were presented only to a subset of respondents. For exam- <br />ple, only individuals who did not support the sales tax measure (or were unsure) at the Initial Bal- <br />lot Test (Question 5) were asked Question 6 regarding their reasons for not supporting the <br />measure. In some cases, two versions of a project or argument were tested to identify how word- <br />ing or framing differences impact perception of the item. In such cases, half of the sample <br />received the item with version 1 wording (e.g., Question 8, item C1) and the other half received <br />version 2 (e.g., Question 8, item C2). The questionnaire included with this report (see Question- <br />naire & Toplines on page 31) identifies the skip instructions that were used during the interview <br />to ensure that each respondent received the appropriate questions. <br />IrKU(,K/AiviiVIINC,, F'KL- I LS I & I KANSLA I IUN Prior to fielding the survey, the ques- <br />tionnaire was CATI (Computer Assisted Telephone Interviewing) programmed to assist interview- <br />ers when conducting telephone interviews. The CATI program automatically navigates skip <br />patterns, randomizes the appropriate question items, and alerts the interviewer to keypunching <br />mistakes should they occur. The survey was also programmed into a passcode-protected online <br />survey application to allow online participation for sampled voters. The integrity of the question- <br />naire was pre -tested internally by True North and by dialing into voter households in the City <br />prior to formally beginning the survey. Once finalized, the questionnaire was professionally <br />translated into Spanish and Vietnamese to allow for data collection in three languages. <br />SAMPLE The survey was administered to a stratified and clustered random sample of regis- <br />tered voters in the City who are likely to participate in the November 2026 general election, with <br />a subset who are also likely to participate in the lower -turnout June 2026 primary. Consistent <br />with the profile of this universe, the sample was stratified into clusters, each representing a com- <br />bination of age, gender, and household party type. Individuals were then randomly selected <br />based on their profile into an appropriate cluster. This method ensures that if a person of a par- <br />ticular profile refuses to participate, they are replaced by an individual who shares their same <br />profile. <br />PT A -1-1 - A - - - - "`-'"' "r- r- -- -- By using the probability -based sampling design <br />noted above, True North ensured that the final sample was representative of voters in the city <br />who are likely to participate in the November 2026 general election. The results of the survey <br />can thus be used to estimate the opinions of all voters likely to participate in said election. <br />Because not all voters participated in the study, however, the results have what is known as a sta- <br />tistical margin of error due to sampling. The margin of error refers to the difference between <br />City of Santa Ana True North Research, Inc. © 2025 <br />