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C67 1 C,7PA r...0 M <br /> Coverage <br /> Standard: 8:00 am to 5:00 pm Monday through Friday PST <br /> Overtime: Monday through Friday, 5:00 pm to 8:00 am the following day <br /> Weekend: Friday 5:00 pm to 8:00 am Monday <br /> Holiday: 5:00 pm prior day of the Holiday to 8:00 am the day after the holiday <br /> Holidays <br /> New Year's Day, Memorial Day, Independence Day, Labor Day,Thanksgiving Day, Day after <br /> Thanksgiving, Christmas Eve, and Christmas Day. <br /> A fee of 250 will be assessed for client cancellation of dispatched engineer or client not being <br /> ready. <br /> IV Billing Information <br /> GigaKOM will invoice labor against the contract based on the contract term or weekly. Failure to <br /> pay invoices may lead to delays or suspension of GigaKOM services. <br /> Hours used against a contact will be tracked by GigaKOM and will be available to the client upon <br /> request. In certain instances,GigaKOM may exceed the contracted hours in service delivery. <br /> GigaKOM will invoice any additional hours at the standard rate and will notify the client when <br /> overages occur. Once identified, GigaKOM will work with the client to establish a change order or <br /> new contract for continuing services. <br /> Standard Rates: <br /> Labor Rate: <br /> HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92126 1 Phone:858-769-5408 1 Fax:858-565-2453 <br /> 20 <br />