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SERVICE AGREEMENT <br />C <br />damage in the event of any loss or Injury and <br />that Customer releases and waives all right of <br />recovery against Company arising by way of <br />subrogation. Company makes no guaranty or <br />warranty, including any implied warranty of <br />merchantability or fitness for a particular <br />purpose that equipment or services supplied by <br />Company will detect or avert occurrences or the <br />consequences therefrom that the equipment or <br />service was designed to detect or avert. <br />It Is impractical and extremely difficult to fix the <br />actual damages, If any, which may proximately <br />result from failure on the part of Company to <br />perform any of Its obligations under this <br />Agreement. Accordingly, Customer agrees that, <br />Company shall be exempt from liability for any <br />loss, damage or Injury arising directly or <br />Indirectly from occurrences, or the <br />consequences therefrom, which the equipment <br />or service was designed to detect or avert. <br />Should Company be found liable for any loss, <br />damage or Injury arising from a failure of the <br />equipment or service In any respect, Company's <br />liability shall be limited to an amount equal to <br />the Agreement price (as Increased by the price <br />for any additional work) or where the time and <br />material payment term Is selected, Customer's <br />time and material payments to Company. Where <br />this Agreement covers multiple sites, liability <br />shall be limited to the amount of the payments <br />allocable to the site where the Incident <br />occurred. Such sum shall be complete and <br />exclusive. If Customer desires Company to <br />assume greater liability, the parties shall amend <br />this Agreement by attaching a rider setting forth <br />the amount of additional liability and the <br />additional amount payable by the Customer for <br />the assumption by Company of such greater <br />liability, provided however that such rider shall <br />In no way be Interpreted to hold Company as an <br />Insurer. IN NO EVENT SHALL COMPANY BE <br />LIABLE FOR ANY DAMAGE, LOSS, INJURY, OR <br />ANY OTHER CLAIM ARISING FROM ANY <br />SERVICING, ALTERATIONS, MODIFICATIONS, <br />CHANGES, OR MOVEMENTS OF THE COVERED <br />SYSTEM(S) OR ANY OF ITS COMPONENT <br />PARTS BY THE CUSTOMER OR ANY THIRD <br />PARTY. COMPANY SHALL NOT BE LIABLE FOR <br />INDIRECT, INCIDENTAL OR CONSEQUENTIAL <br />DAMAGES OF ANY KIND, INCLUDING BUT NOT <br />LIMITED TO DAMAGES ARISING FROM THE <br />USE, LOSS OF THE USE, PERFORMANCE, OR <br />FAILURE OF THE COVERED SYSTEM(S) TO <br />PERFORM. The limitations of liability set forth in <br />this Agreement shall inure to the benefit of all <br />parents, subsidiaries and affiliates of company, <br />whether direct or Indirect, company's <br />employees, agents, officers and directors. <br />7. Reciprocal Waiver of Claims (SAFETY Act). <br />Certain of SimplexGrinnell's systems and services <br />have received Certification and/or Designation as <br />Qualified Anti-Terrorism Technologies ("QATT") <br />under the Support Anti-terrorism by Fostering <br />Effective Technologies Act of 2002, 6 U.S.C. §§ <br />441-444 (the "SAFETY Act"). As required under 6 <br />C.F.R. 25.5 (e), to the maximum extent permitted by <br />law, SimplexGrinnell and Customer hereby agree to <br />waive their right to make any claims against the <br />other for any losses, including business interruption <br />losses, sustained by either party or their respective <br />employees, resulting from an activity resulting from <br />an "Act of Terrorism" as defined in 6 C.F.R. 25.2, <br />when QATT have been deployed in defense <br />®2009 SimplexGrinnell LP. All rights reserved. <br />(continued) <br />against, response to, or recovery from such Act of and monitoring services, of scheduled testing <br />Terrorism. and/or repair of systems; <br />8. General Provisions. Customer has selected the • Provide a safe work environment; <br />service level desired after considering and <br />balancing various levels of protection afforded, and <br />their related costs. Customer acknowledges and <br />agrees that by this Agreement, Company, unless <br />specifically stated, does not undertake any <br />obligation to maintain or render Customer's system <br />or equipment as Year 2000 compliant, which shall <br />mean, capable of correctly handling the processing <br />of calendar dates before or after December 31, <br />1999. All work to be performed by Company will be <br />performed during normal working hours of normal <br />working days (8:00 a.m. - 5:00 p.m., Monday <br />through Friday, excluding Company holidays), as <br />defined by Company, unless additional times are <br />specifically described In this Agreement. All work <br />performed unscheduled unless otherwise specified <br />In this Agreement. <br />Appointments scheduled for four-hour window. <br />Additional charges may apply for special scheduling <br />requests, e.g. working around equipment <br />shutdowns, after hours work. Company will perform <br />the services described in the Scope of Work section <br />("Services") for one or more system(s) or equipment <br />as described in the Scope of Work section or the <br />listed attachments ("Covered System(s)"). <br />UNLESS OTHERWISE SPECIFIED IN THIS <br />AGREEMENT, ANY INSPECTION (AND, IF <br />SPECIFIED, TESTING) PROVIDED UNDER THIS <br />AGREEMENT DOES NOT INCLUDE ANY <br />MAINTENANCE, REPAIRS, ALTERATIONS, <br />REPLACEMENT OF PARTS, OR ANY FIELD <br />ADJUSTMENTS WHATSOEVER, NOR DOES IT <br />INCLUDE THE CORRECTION OF ANY <br />DEFICIENCIES IDENTIFIED BY COMPANY TO <br />CUSTOMER. COMPANY SHALL NOT BE <br />RESPONSIBLE FOR EQUIPMENT FAILURE <br />OCCURRING WHILE COMPANY IS IN THE <br />PROCESS OF FOLLOWING ITS INSPECTION <br />TECHNIQUES, WHERE THE FAILURE ALSO <br />RESULTS FROM THE AGE OR OBSOLESCENCE <br />OF THE ITEM OR DUE TO NORMAL WEAR AND <br />TEAR. THIS AGREEMENT DOES NOT COVER <br />SYSTEMS, EQUIPMENT, COMPONENTS OR <br />PARTS THAT ARE BELOW GRADE, BEHIND <br />WALLS OR OTHER OBSTRUCTIONS OR <br />EXTERIOR TO THE BUILDING, ELECTRICAL <br />WIRING, AND PIPING. <br />9. Customer Responsibilities. Customer shall <br />promptly notify Company of any malfunction in the <br />Covered System(s) which comes to Customer's <br />attention. This Agreement assumes any existing <br />system(s) are in operational and maintainable <br />condition as of the Agreement date. If, upon initial <br />inspection, Company determines that repairs are <br />recommended, repair charges will be submitted for <br />approval by Customer's on-site representative prior <br />to work. Should such repair work be declined, <br />Company shall be relieved from any and all liability <br />arising therefrom. <br />Customer further agrees to: <br />• Provide Company clear access to Covered <br />System(s) to be serviced including, if applicable, lift <br />trucks or other equipment needed to reach <br />inaccessible equipment; <br />• Supply suitable electrical service, heat, heat <br />tracing adequate water supply, and required system <br />schematics and/or drawings; <br />• Notify all required persons, including but not <br />limited to authorities having jurisdiction, employees, <br />• In the event of an emergency or Covered <br />System(s) failure, take reasonable precautions to <br />protect against personal Injury, death, and/or <br />property damage and continue such measures until <br />the Covered System(s) are operational; and <br />• Comply with all laws, codes, and regulations <br />pertaining to the equipment and/or services <br />provided under this Agreement. <br />10. Repair Services (If Selected by Customer). <br />Where Customer expressly Includes repair, <br />replacement, and emergency response services In <br />the Scope of Work section of this Agreement, such <br />services apply only to the components or equipment <br />of the Covered System(s). Customer agrees to <br />promptly request repair services in the event the <br />System becomes inoperable or otherwise requires <br />repair. The Agreement price does not Include <br />repairs to the Covered System(s) recommended by <br />Company during the initial Inspection, for which <br />Company will submit independent pricing to <br />customer and as to which Company will not <br />proceed until Customer authorizes such work and <br />approves the pricing. Repair or replacement of <br />non-maintainable parts of the Covered System(s) <br />Including, but not limited to, unit cabinets, Insulating <br />material, electrical wiring, structural supports, and <br />all other non-moving parts, Is not Included under <br />this Agreement. <br />11. System Equipment. The purchase of <br />equipment or peripheral devices, (including but not <br />limited to smoke detectors, passive Infrared <br />detectors, card readers, sprinkler system <br />components, extinguishers and hoses) from <br />Company shall be subject to the terms and <br />conditions of this Agreement. If, in Company's sole <br />judgment, any peripheral device or other system <br />equipment, which Is attached to the Covered <br />System(s), whether provided by Company or a third <br />party, Interferes with the proper operation of the <br />Covered System(s), Customer shall remove or <br />replace such device or equipment promptly upon <br />notice from Company. Failure of Customer to <br />remove or replace the device shall constitute a <br />material breach of this Agreement. If Customer <br />adds any third party device or equipment to the <br />Covered System(s), Company shall not be <br />responsible for any damage to or failure of the <br />Covered System(s) caused in whole or in part by <br />such device or equipment. <br />12. Reports. Where Inspection and/or test services <br />are selected, such inspection and/or test shall be <br />completed on Company's then current Report form, <br />which shall be given to Customer, and, where <br />applicable, Company may submit a copy thereof to <br />the local authority having jurisdiction. The Report <br />and recommendations by Company are only <br />advisory in nature and are intended to assist <br />Customer in reducing the risk of loss to property by <br />indicating obvious defects or impairments noted to <br />the system and equipment inspected and/or tested. <br />They are not intended to imply that no other defects <br />or hazards exist or that all aspects of the Covered <br />System(s), equipment, and components are under <br />control at the time of inspection. Final responsibility <br />for the condition and operation of the Covered <br />System(s) and equipment and components lies with <br />Customer. <br />SG4269R6 (Rev. 01/09) 4321502514 <br />Page 9 of 11