HA Item 3 - Purchase Order to Insight Public Sector, Inc. for MRI / HAPPY Software PHA Pro Housing Authority Management Software (Specification No. 26-016)

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Community Development Agency www.santa-ana.org/cd Item # 3 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report May 19, 2026 TOPIC: Housing Authority Management Software AGENDA TITLE Purchase Order to Insight Public Sector, Inc. for MRI / HAPPY Software PHA Pro Housing Authority Management Software (Specification No. 26-016) (Non-General Fund) RECOMMENDED ACTION Authorize a Purchase Order to Insight Public Sector, Inc. to provide MRI Software / HAPPY Software PHA Pro housing authority management software for a term beginning June 1, 2026 and expiring April 30, 2028, in an amount not to exceed $147,344. GOVERNMENT CODE §84308 APPLIES: No DISCUSSION The Santa Ana Housing Authority has utilized MRI / HAPPY Software PHA Pro since May 2021 as the core housing authority management software for the administration of the Housing Choice Voucher (HCV) Program. This software is essential to the operation of the Housing Authority and its obligation to electronically transfer data to the U.S. Department of Housing and Urban Development (HUD) on a regular basis and disburse over$65 million in rental assistance funds every year. The software tracks program information for thousands of applicants, participants, and owners served by the program; schedules and maintains records on all Housing Quality Standards inspections; performs income and payment calculations; and creates and transmits all HUD-required reports, among other functions. MRI / HAPPY Software PHA Pro is essential for the administration of the HCV Program and the distribution of millions of dollars in monthly rental assistance to extremely low-income families in the city. The Housing Authority's current agreement with MRI Software LLC expires on May 31, 2026. Santa Ana Municipal Code, Section 2-807(d), authorizes the City to purchase against contracts from any public agency utilizing a competitive bid process. The OMNIA Partners contract No. 23-6692-03 with Insight Public Sector, Inc. for Technology Product Solutions and Related Services was awarded as a result of open, competitive bidding, and meets the City's requirement (Exhibit 1). Staff researched available procurement options, and determined that Insight Public Sector, Inc. meets the City's specifications and can provide the MRI / HAPPY Software PHA Pro that is needed by