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HA Item 3 - Purchase Order to Insight Public Sector, Inc. for MRI / HAPPY Software PHA Pro Housing Authority Management Software (Specification No. 26-016)
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HA Item 3 - Purchase Order to Insight Public Sector, Inc. for MRI / HAPPY Software PHA Pro Housing Authority Management Software (Specification No. 26-016)
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5/13/2026 12:14:51 PM
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5/13/2026 12:09:56 PM
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City Clerk
Agency
Community Development
Item #
HA 3
Date
5/19/2026
Destruction Year
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EXHIBIT 1 <br /> 4010055386-NA SOW-Insight-IGNORE TEST Automation <br /> Insight Statement of Work#4010055386 v 1.0 <br /> Develop a program-level governance model and work with Client to obtain endorsement for successful <br /> implementation <br /> • Oversee program to ensure consistency of project practices(Change Requests, issue management, risk <br /> management, decision tracking, etc.);follow and contribute to standard Client implementation <br /> methodologies and best practices <br /> Work with Client to identify the program success criteria and document dependencies, risks,and issues <br /> associated with the successful completion of the program <br /> • Develop program communications plan and associated documents,drive cross-project delivery consistency, <br /> and coordinate cross-project communications <br /> • Maintain frequent program-level written and verbal communications with all program stakeholders and <br /> participants ensuring communications are understood by recipients <br /> Identify and manage program-level dependencies and critical paths <br /> Identify, escalate,and document program issues as necessary <br /> • Provide team leadership and guidance throughout the program <br /> • Work closely with the Insight Project Managers and key Client team members and stakeholders to ensure <br /> that the program is effectively executed <br /> Provide a Program Schedule highlighting Deliverables, corresponding milestones, planned project events, <br /> and timelines <br /> • Deliver program-level summaries at agreed-upon intervals <br /> 5.1. Project Contacts <br /> Contact Name Contact Email <br /> Client Sponsor-[update] <br /> " update. " <br /> Client Technical Lead —[update] <br /> F4updateED <br /> Client Executive-[update] <br /> E4updateED <br /> Solutions Executive—[update] (� p �L� g <br /> u date insi ht.com <br /> Additional Insight Contact—[update] <br /> Oupdatefl@insight.com <br /> Services Manager—[update] C:4 p ]DL g <br /> u date insi ht.corn <br /> Project Manager—[update] �r—� p � g <br /> 1 llu da#e insi ht.com <br /> Rev_0412022Q Page 8 of 10 <br /> Version Date: [Date of SOW] <br />
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