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reasonable effort toward animal placement; public education; volunteer services; rescue group <br /> coordination; euthanasia and disposal of animals that are neither redeemed nor adopted; veterinary <br /> services and spay/neuter surgeries consistent with standards established by the California Veterinary <br /> Medical Board; and necropsies on animals that die under suspicious circumstances or at the request of <br /> law enforcement. <br /> b. CITY may request additional retention days for healthy, non-aggressive impounded <br /> animals. Additional retention days will be offered to CITY upon written approval by COUNTY's <br /> OC Community Resources Director, or designee, on a space available basis only. <br /> c. COUNTY agrees to maintain its Shelter in a humane manner, keep said premises in a <br /> clean condition at all times, and use humane methods of care. <br /> d. No animals may be donated, sold or otherwise released for the purposes of <br /> experimentation, research or vivisection. <br /> 4. BARKING DOG COMPLAINT SERVICES—Barking Dog Compliant Services include,but <br /> are not limited to,receipt of barking dog complaints from residents,customer assistance regarding barking <br /> dog complaints, issuance of citations, and administrative hearings in response to complaints received by <br /> COUNTY for barking dogs within jurisdiction of CITY. <br /> 5. STANDARD LICENSING SERVICES — Standard Licensing Services include, but are not <br /> limited to, animal license issuance and renewal, fee collection and payment services; customer support <br /> regarding animal licensing; animal license billing; and delinquent animal license follow-up. <br /> 6. CITY LICENSE SERVICES <br /> a. City License Services include, but are not limited to, issuance of CITY animal licenses <br /> at the time of adoption or redemption by owners. CITY shall provide CITY licensing tags to COUNTY. <br /> COUNTY shall provide quarterly licensing reports to CITY. <br /> b. CITY shall make its best effort to provide updated animal licensing information to <br /> COUNTY. <br /> 7. ANIMAL IMPOUND SERVICES — Animal Impound Services include, but are not limited <br /> to, data entry of impound information for each live or deceased animal from CITY, impound animal <br /> photography for each live animal, owner notification of impounded animal, and posting of animal <br /> photographs on COUNTY website. COUNTY shall receive CITY animals at Shelter at times arranged <br /> by COUNTY. <br /> C. COUNTY shall notify CITY of COUNTY's hours of operation for Animal Care Services. <br /> COUNTY may adjust hours of operation for Animal Care Services upon ninety (90) calendar days prior <br /> notification given to CITY. <br /> D. Animals which are being retained for criminal prosecutions, except for violations of animal <br /> control regulations and/or ordinances pursuant to this AGREEMENT, are not to be construed as held <br /> pursuant to the services provided under this AGREEMENT; housing will be provided at the discretion of <br /> COUNTY and at COUNTY's usual and customary charges for such housing. <br /> CITY OF sANTA ANA 3 of 7 EXHIBIT A <br />