Item 16 - Parking Enforcement Services

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1 CITY OF SANTA ANA EXHIBIT 1 - SCOPE OF SERVICES I. DESCRIPTION AND SCOPE OF WORK The City of Santa Ana is issuing a Request for Proposal (RFP)for Parking Control Enforcement Services. The provided service by the awarded Contractor will enforce parking regulations as outlined in the Santa Ana Municipal Code and California Vehicle Code as follows, but not limited to: 650 weekly residential street sweeping curb miles, residential permit parking district enforcement, parking meter enforcement, general Citywide enforcement, and other parking enforcement services as assigned by the Santa Ana Police Department. in the future, we would like to expand enforcement services to meet the needs of the community, specifically enforcing permit parking districts. A. IMPLEMENTATION The awarded Contractor shall perform the following tasks at minimum: 1. Implement parking control enforcement services of the entire City of Santa Ana. 2. Adhere to the street sweeping routes, permit parking districts, parking meter zone locations provided by the City of Santa Ana Police Department. 3. Appropriately staff all routes and provide personnel for all services contained herein. Additional services may include traffic control as necessary on either an emergency or pre- planned basis. 4. The City will provide an office space within City limits. The office space is to be utilized for the sole and exclusive use of parking enforcement services, and must be large enough to accommodate all personnel and equipment needed to adhere to the Agreement. 5. Santa Ana Police Department Staff shall have the right to modify, reduce, or remove the number of parking enforcement schedules, routes,frequency, phases, standards, and specific days of parking control enforcement services. 6. Santa Ana Police Department Staff shall have the right to remove contracted personnel with prior notice to the awarded Contractor. B. PERFORMANCE SCHEDULE The City shall provide work schedules to the Contractor which will follow the City's established service schedules. The current schedule for this project is Field Supervisor and the (5) F/T Ambassadors are working Mon - Friday, 0715am - 345pm. (1) P/T Ambassador works Tuesday- Friday, 1:00pm — 5:00pm. The second P/T Ambassador works Tuesday - Saturday, 5:00pm — 01:30am. This is a sample schedule and is subject to change based on contractor and the needs of the City. The Contractor shall be provided the opportunity to discuss schedule adjustments if needed to meet special circumstances. The City shall make all final decisions regarding Contractor schedule adjustments based on feasibility and efficiency of completing the goal of parking control enforcement during the contracted service schedule.