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L. SUE LOFTIN Via Electronic Transfer Only (scarvalho(a�santa-ana.org) Sonia R. Carvalho, City Attorney City of Santa Ana 20 Civic Center Plaza Santa Ana, CA 92701 Re: Kingsley Management Company-April 21, 2026 Hearing- Response to Resident Dear City Attorney Carvalho, This correspondence is sent on behalf of Kingsley Management Company("KMC") as its General Counsel. My preference was to discuss the issues with you, but you were not available. Your schedule, I am sure, is quite demanding. The goal of this correspondence is to open the door to communication and cooperation between KMC and the City. Kingsley is making this request for the benefit of the Community, including the residents, employees and vendors who are negatively impacted by the actions of some residents. I have reviewed the video of the April 21,2026 Hearing.Your position at the hearing—that certain aspects of the relationship between a mobilehome park owner/operator and homeowners and other approved residents cannot be regulated by a local jurisdiction—was legally correct,thank you. We also acknowledge that taking that position can be difficult and, at times, unpleasant. Your commitment to the law was commendable, and Kingsley appreciates the City's efforts to inform homeowners and approved residents about available assistance options. The purpose of this letter is to provide a limited factual discussion and, more importantly,to foster productive communication between Kingsley and the City for the benefit of the that relationship and for residents and its employees and vendors. However, the comments about Kingsley were troubling because of their express and implied meaning. Statements such as "I'm not particularly a fan of Kingsley," "Kingsley sued us twice," "Kingsley has been difficult to work with," "Kingsley does not have the best reputation in the state," and that you will "make sure the management company complies" with the law are concerning. The unintended impact of such comments on certain persons can result in harassment of and in harmful actions to the subject of those types of comments. Kingsley was and has been portrayed negatively for filing two lawsuits against the City. Those actions arose from provisions of the Ordinances that Kingsley contended were preempted by, or conflicted with,state and federal laws governing mobilehome parks.You acknowledged those laws 000m oMUoo®o®0000®®oomoo 0000®MUoo ®M®oo