25I - RIGHT-OF-WAY SRVS FOR CIP - Laserfiche WebLink

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1% . F?"rtN•r• J-?tol. - The Paragon Quality System is designed to achieve continuous improvement and Quality Goals on each of the firm's projects. Implementation of the Quality System will control project costs by minimizing re-work and omissions. The elements of the system are detailed in the Paragon Quality Manual and meet: • Applicable laws, guidelines, and licensing requirements • Prevailing industry standards • Contract requirements • Client quality expectations The Paragon Quality System is composed of the Quality Assurance Program (OAP), Quality Control Program (QCP), and Quality Improvement Program (QIP), A project specific Quality Control Plan is prepared for each project. The Quality Control Plan will include sample forms and checklists to be used by the project team throughout progress of the work. As an integral part of the Paragon Corporate Quality Assurance/Quality Control Program and to assure uniformity in training, knowledge, and job skills of all Paragon employees involved in providing acquisition and relocation assistance to public sector clients, Paragon initiated an in-house education and training program. The 40-hour course, developed and conducted by William Von Klug, SR/WA, RIW-RAC, a certified Instructor for the International Right of Way Association, Is mandatory for all employees working on public projects. The course includes a detailed analysis and comparison of Federal and California appraisal, acquisition, and relocation requirements. Paragon also offers employees assistance with ongoing Project Management, IRWA and other industry courses. Cost Control Paragon will maintain cost-tracking reports that identify budgeted or estimated costs versus actual costs expended in order to monitor the project budget. The cost-tracking report will identify each item (i.e. parcel estimated cost of acquisition versus parcel actual cost of acquisition or relocation assistance estimated City of Santa Ana RFP for Right of Way Consulting and Related Services November 15, 2010 Paragon Partners Ltd. Proposal to Provide (A5) Acquisition, Relocation and Property Management Services Page 26 251-73