25C - AGMT - RIGHT-OF-WAY DEMO SURVEY AND ENVIR ASMT SRVS

Home Browse Search

*City of Santa Ana Periodic project meetings are held to review specific performance and adherence to budgets. Any changes in the anticipated fee for the project are communicated in writing to the client for review and approval prior to incurring the cost. e The method, timing, and frequency of project updates are established with the City. Once established, the Project Manager will provide routine updates according to the client's established preferences. • The Project Manager reviews the project costs and prepares invoices monthly. • A client feedback task survey, requesting performance input, is sent to the City at the end of a project. Embracing the principle of continuous improvement, we benchmark all of our projects for quality, timeliness of deliverables, and overall client satisfaction. We seek out feedback to continuously improve our work. Quality Assurance and Quality Control Quality assurance and quality control (QA/QC) and health and safety standards are maintained throughout an assignment. All deliverables are reviewed by the Project Director and Project Manager for accuracy and clarity. All services will conform to appropriate professional standards and the applicable local, state, and federal regulations (i.e., US EPA, Cal-EPA, Regional Water Quality Control Board (RWQCB), Santa Ana Fire Department, Orange County Health Care Agency, and ASTM). Our strategy for dealing with inquiries and requests from the City is designed so that SCS can be relied upon to provide prompt, consistent service. During those inevitable instances when the Project Manager is not readily available, SCS has the resources to ensure an alternate will be ready to "get the ball rolling" so that the City gets the response it needs. C2. SCOPE OF SERVICES Phase 1 Environmental Site Assessment (ESA) SCS will coordinate Phase I ESAs to be performed in accordance with 40 CFR 312 and with ASTM Standard E1527-05, the applicable standards for All Appropriate Inquiry (AAI). The ESA team will be overseen by Mr. Kevin W. Green, PG, REA, and Mr, J. Rodney Marsh, REA. Mr. Green is a Vice President and Project Director, and Mr. Marsh is a Project Manager of the firm. Both have been involved in the completion of over 1,000 Phase I ESA reports, as well as numerous other ESA-related projects involving third party reviews and litigation support. Following authorization to proceed from the client, SCS will immediately designate one or more staff for the project (as project needs require) and initiate procurement of supporting documentation for the ESA such as regulatory database reports, historical information (e.g., Sanborn maps, city directories, and aerial photographs), previous environmental reports, regulatory file reviews, etc. SCS will also ensure that site access is available, identify land 14 25C-121