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Response to the City of Santa Ana <br />Telephone System and/or Voicemail System Maintenance <br />Willinn A ahi'm to nrnvir10 srsrl /nr r nw..ala. <br />Item Yes No Exception\s <br /> <br />Further, the vendor will provide <br />additional training for any new systems <br />that are purchased by the City from the <br />Vendor during the term of agreement. x Yes ? No <br />- <br />-- --- <br />------- <br />5.7 Consultation Services <br />During the term of this agreement, the <br />Vendor shall provide, at no additional <br />cost, consultation services with regard <br />to but not limited to such items as: x Yes ? No <br />• Upgrades to telephone equipment x Yes ? No <br />• Software options x Yes ? No <br />• Trunk and Central Office (CO) <br />connectivity x Yes ? No <br />• Fiber optic installation x Yes ? No <br />• Productivity enhancements x Yes ? No <br />• VOIP options x Yes ? No <br />• Unified Messaging System options x Yes ? No V <br /> <br />Y j-U Empowered Gy Innovation <br />20 <br />25A-79