LEGACY VOICEMAIL, INC. 1 -2011 - Laserfiche WebLink

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Criteria Possible Points Proposer's certification /authorizations to provide maintenance 15% and support for NEC Telephone and /or CENTIGRAM Voicemail systems /equipment Experience Sc qualifications of Proposer to provide general 20% services 8c support for City NEC Telephone System infrastructure and /or CENTIGRAM Voicemail System Experience and qualifications of on -site technician, backup on- 20% site technicians and other staff resources that the Proposer makes available to City for NEC Telephone System and /or CENTIGRAM Voicemail System maintenance and support References Zp% Pricing proposed 25% Tote I 100% Step 2. An interview by the evaluation team may be required for clarification purposes. However, only the top rated Proposers will be asked to participate in the interview process. Step 3. Based on the evaluation of the City selection team, a recommendation will be made to the City Council to authorize an agreement between the City and the selected Vendor. 8.0 INSTRUCTIONS TO PROPOSERS 8.1 Where and When to Submit Proposals Proposals shall be prepared and submitted in accordance with the requirements set forth in the RFP. The Proposer is to submit an original and two copies (total of three) of its proposal in a sealed package bearing the f'irm's name and address and clearly marked as follows: Proposal for Qualified Vendors to Provide Telephone System and /or Voicemail System Maintenance for Proposals must be received and time- stamped by the Information Services Division on or before 19 May, 2011 @ 4:00 P.M. if wallcad in: if mailed: City of Santa Ana City of Santa Ana Information Services Telecommunications Services, M -77 Room B -22 P.O. Box 1988 Basement City Hall Santa Ana, CA 92702 20 Civic Center Plaza Santa Ana, CA 92701 14